Dynamic and customer-focused professional with experience at Vaccaro's Italian Pastry Shop, excelling in building relationships and ensuring workplace cleanliness. Proficient in cash handling and POS systems, I consistently deliver exceptional service while maintaining a welcoming atmosphere and effectively managing customer orders.
-Greet customers warmly and create a welcoming atmosphere
-Accurately take customer orders and package baked goods
-Provide information and recommendations on Italian pastries, breads, and seasonal specialties
-Operate the POS system
-Keep the front counter area clean, organized, and well-stocked
-Communicate with kitchen and baking staff regarding special orders or customer requests
-Greet customers politely.
-Take and confirm customer orders accurately.
-Answer questions about flavors, toppings, and specials.
-Operate cash register / POS
-Keep work area clean and organized.
-Wipe down surfaces and clean equipment regularly.
-Follow food safety and hygiene standards.
-Refill syrup bottles, cups, straws, napkins, and other supplies.
-Notify supervisor when supplies are low.
-Set up the stand for opening (turn on equipment, prep ingredients).
-Clean and close down properly at the end of the day.
-Work efficiently with other associates.
-Communicate clearly to keep orders flowing smoothly.