Dedicated professional with extensive experience in management, customer service, and team leadership, focused on supporting efficient daily operations and achieving organizational goals.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Panera Bread
03.2013 - Current
Progressed through roles from Associate to Shift Supervisor to Manager over 11 years, assuming increasing responsibility for daily operations and team oversight
Managed cash handling and financial transactions, ensuring accurate register balances and compliance with accounting procedures
Utilized Microsoft Excel and Outlook to track schedules, communicate updates, and complete administrative tasks
Created and managed employee schedules to maintain proper staffing coverage and support efficient operations
Trained and mentored staff to meet performance expectations and follow company standards
Participated in main office training and provided cross-location operational support during staffing shortages
Education
High School - undefined
Bowie High School
05.2014
Skills
Prioritized daily tasks to support efficient operations and meet deadlines
Provided reliable customer service while following established processes
Maintained attention to detail while managing multiple tasks in fast-paced settings
Additional Information
Strong organizational abilities, with the ability to prioritize tasks and manage time effectively.
Exceptional customer service skills, with a focus on delivering outstanding experiences to every customer.
Detail-oriented and capable of multitasking in a fast-paced environment.