Summary
Overview
Work History
Education
Skills
Church Musican
Timeline
Generic

Hakeem Lyn

Laurel

Summary

Proven leader and skilled problem-solver, I significantly enhanced team productivity and customer satisfaction at United Parcel Service (UPS) through innovative workflow strategies and effective staff management. Expert in training and mentoring, my approach combines strong attention to detail with a goal-oriented mindset, driving success and efficiency in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Supervisor

United Parcel Service, UPS
08.2023 - 04.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Package Handler

United Parcel Services, UPS
09.2020 - 08.2023
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Education

No Degree - Music Technology

Bowie State University
Bowie, MD
04.2026

High School Diploma -

Laurel High School
Laurel, MD
06.2021

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation

    • Strong attention to detail

    Drums and Piano proficiency

    Collaboration Abilities

    Mixing skills

    Live Performances

    Music History Knowledge

    Music technology

Church Musican

I have been playing music at my church for the last 12 years, including being the music director at one point in my time for about 2 years and enhancing my leadership and music skills to the best it can be.

Timeline

Supervisor

United Parcel Service, UPS
08.2023 - 04.2024

Package Handler

United Parcel Services, UPS
09.2020 - 08.2023

No Degree - Music Technology

Bowie State University

High School Diploma -

Laurel High School

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Hakeem Lyn