Haley Fleischer
Glen Burnie
Summary
Trusted Paralegal offering extensive legal skill set, proficiency in managing large caseloads and capacity to meet deadlines. The current role at Anne Arundel's State's Attorney's Office delivers comprehensive hands-on experience in case preparation focused on securing the best possible courtroom outcomes. Aims to enhance professional experience and advance career in the legal field.
Overview
10
10
years of professional experience
Work History
Paralegal
Anne Arundel State's Attorney's Office
Glen Burnie
04.2024 - Current
- Assisted attorneys in trial preparation by compiling evidence and exhibits.
- Conducted legal research to support case preparation and strategy development.
- Collaborated with law enforcement agencies to obtain necessary case information.
- Organized case files and maintained documentation for efficient retrieval and review.
- Created spreadsheets to track case information and deadlines.
- Attended court proceedings to observe trials or hearings.
Case Coordinator/Legal Intake Specialist
Anne Arundel State's Attroney's Office
Glen Burnie
06.2023 - 04.2024
- Monitored and updated clients on case progress, including significant developments.
- Facilitated communication among attorneys, clients, witnesses, and court personnel to ensure seamless case progression.
- Reviewed and organized case files to enhance attorney preparation efficiency.
- Utilized CJIS to run criminal histories, supporting attorneys in drafting accurate subsequent offender letters.
- Performed administrative duties such as photocopying, scanning, and organizing legal documents.
Master Trainer/ Shift Manager
Cafe Rio
Severna Park
05.2019 - 06.2023
- Developed training programs for new staff to enhance service quality.
- Managed daily operations of food and beverage service areas.
- Oversaw inventory control for food and beverage supplies.
- Ensured compliance with health and safety regulations.
- Implemented cost-control measures to optimize budget efficiency.
- Analyzed sales data from POS systems on a weekly basis in order to track progress against budget targets.
Banquet Manager Internship
O'Briens Oyster Bar and Seafood Tavern
Annapolis
10.2022 - 12.2022
- Coordinated banquet events, achieving seamless execution and enhancing guest satisfaction.
- Supervised food preparation and delivery, maintaining high quality standards for guest satisfaction.
- Collaborated with kitchen staff to finalize menu selections for events.
- Executed setup and teardown of banquet areas, ensuring readiness for events and efficient transitions.
- Oversaw inventory management, maintaining adequate supplies for all events.
Customer Service Representative
Kohls Department Store
Severn
01.2017 - 06.2020
- Resolved customer complaints through effective communication and empathy.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted customers with product inquiries and service issues.
- Handled returns and exchanges while maintaining store policies.
- Processed transactions accurately using point-of-sale systems.
- Trained new staff on customer service protocols and store operations.
Education
Associate of Science - Hospitality Administration And Management
Anne Arundel Community College
Arnold, MD05-2024
Skills
- Legal research
- Case preparation
- Court procedures
- Document management
- Evidence analysis
- Microsoft Office
- Computer Proficiency
- Client communication
- Attention to detail
- Time management
- Effective communication
- Confidentiality protocols
Timeline
Paralegal
Anne Arundel State's Attorney's Office
04.2024 - Current
Case Coordinator/Legal Intake Specialist
Anne Arundel State's Attroney's Office
06.2023 - 04.2024
Banquet Manager Internship
O'Briens Oyster Bar and Seafood Tavern
10.2022 - 12.2022
Master Trainer/ Shift Manager
Cafe Rio
05.2019 - 06.2023
Customer Service Representative
Kohls Department Store
01.2017 - 06.2020
Associate of Science - Hospitality Administration And Management
Anne Arundel Community College