Community Engagement and Sustainability, NFL and College Football, Boating, Cats
Haley Pearsol
Baltimore
Summary
Results-driven Operations and Program Leader with over 2.5 years of expertise in managing multi-site portfolios. Skilled in performance optimization, cost reduction, and large-scale process change, with a proven track record of driving measurable KPI improvements. Proficient in translating strategic initiatives into actionable outcomes, seeking corporate operations or program management roles that emphasize high ownership and sustainable scope.
Overview
5
5
years of professional experience
Work History
Operations Manager (District Level)
Aldi USA
08.2023 - Current
- Managed end-to-end operations for a 6-location portfolio generating $30M+ in annual revenue, with full accountability for financial performance, labor strategy, compliance, and execution quality.
- Directly led 6 Store Managers and indirectly oversaw ~130 employees, driving leadership capability, performance consistency, and employee engagement.
- Owned and reported on district-level KPIs including labor productivity, operating costs, training compliance, safety, and execution standards, providing actionable insights to senior leadership.
- Reduced labor costs by 5% through data-driven scheduling optimization, workforce planning, and targeted performance coaching while maintaining service and execution standards.
- Improved training compliance by 8% by strengthening onboarding, accountability routines, and leadership follow-through.
- Maintained stable employee retention rates during major operational and process changes, ensuring smooth adoption without performance disruption.
- Executed company-wide operational initiatives across all locations, delivering consistent, on-time implementation with minimal oversight.Drove performance improvement via structured coaching, standardized routines, and disciplined performance management, increasing operational consistency.
- Partnered cross-functionally with HR, supply chain, and senior leadership to address staffing gaps, mitigate operational risk, and resolve performance challenges.
- Regularly analyzed operational and financial data to identify trends, risks, and opportunities, translating insights into strategic action plans.
Sales Associate
Barefoot
09.2020 - 05.2023
- Assisted customers in product selection, enhancing overall shopping experience.
- Developed in-depth knowledge of product features and benefits to address customer inquiries effectively.
- Collaborated with team members to maintain merchandising standards and store presentation.
- Trained new associates on sales techniques and operational procedures for improved performance.
- Managed business social media account with nearly 500 followers to curate feed to bring customers into the store.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Campus Manager
Amazon
01.2021 - 06.2021
- Developed marketing material catered towards students in order to educate them on the benefits of Prime Student.
- Collaborated with 20+ campus managers across the country to assess new ways to draw engagement and increase sign up rate from promotional events and speakings.
- Created social media content, including feed posts, stories, and lives; for my personal page with 5,000+ followers which led to 45+ students signing up for Prime Student.
- Coordinated with my account manager to adhere to company policies, manage deadlines for multiple events, and track my overall engagement for sign ups using my specific link.
Education
Bachelor of Science - Agribusiness Management
Pennsylvania State University
University Park, PA05-2023
Skills
- Business and Operations Management
- Problem-solving
- KPI Analysis & Performance Reporting
- Cross-Functional Collaboration
- Change Management
- Program & Initiative Execution
- People Leadership and Talent Development
- Compliance & Risk Mitigation
- Customer service
Interests
Timeline
Operations Manager (District Level)
Aldi USA
08.2023 - Current
Campus Manager
Amazon
01.2021 - 06.2021
Sales Associate
Barefoot
09.2020 - 05.2023
Bachelor of Science - Agribusiness Management
Pennsylvania State University