Summary
Overview
Work History
Education
Skills
Timeline
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Hanna Lewis

Churchville

Summary

Dynamic and dedicated professional with a proven track record at Uptown Cheapskate, excelling in team collaboration and customer relationship building. Recognized for enhancing customer satisfaction through effective training and adaptive problem-solving. Punctual and reliable, with strong time management skills and a flexible schedule to meet diverse operational needs.

Overview

2026
2026
years of professional experience

Work History

Banquet Server

Maryland Golf & Country Club
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Adhered to all health and safety regulations while serving food and beverages.
  • Worked with banquet manager to coordinate event set up and schedule.

Sales Associate

TJ Max
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Store Manager

Uptown Cheapskate
12.2021 - Current
  • Managed daily operations to ensure smooth functioning of the store and maintaining a clean environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

Education

Associate of Science - Business Administration

Harford Community College
Bel Air, MD
05-2025

Skills

  • Strong teamwork
  • Time management
  • Adaptive problem solving
  • Punctual and reliable
  • Flexible schedule
  • Clear communication
  • Relationship building
  • Dedicated team player
  • Eager to learn

Timeline

Store Manager

Uptown Cheapskate
12.2021 - Current

Banquet Server

Maryland Golf & Country Club

Sales Associate

TJ Max

Associate of Science - Business Administration

Harford Community College

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Hanna Lewis