Hannah Carns
Pikesville
Summary
Experienced Dog Grooming Assistant with solid knowledge of grooming techniques and animal care. Possess skills in handling different breeds, understanding dog behavior, and maintaining grooming tools. Strong ability to work well under pressure while ensuring safety and comfort for pets. Previous role involved improving grooming service efficiency leading to increased customer satisfaction.
Overview
10
10
years of professional experience
2019
2019
years of post-secondary education
Work History
Dog Grooming Assistant
Bequest Kennels
Mount Airy
02.2019 - 10.2024
- Assisted groomers in bathing, brushing and drying dogs of various breeds.
- Maintained cleanliness and organization of grooming tools and work areas.
- Provided excellent customer service to pet owners during appointments.
- Monitored dogs for signs of distress during grooming procedures.
- Communicated with pet owners about their dogs' grooming needs and preferences.
- Supported team members in handling pets to ensure a smooth grooming process.
- Cleaned and sanitized all equipment used for dog grooming.
- Delivered excellent service to pet owners to drive repeat business.
- Performed routine maintenance tasks such as cleaning kennels, cages, runs, floors, walls, windows and other areas of the facility.
- Consulted with owners and made recommendations on individual grooming needs of pets.
- Greeted customers and their pets upon arrival to the grooming facility.
- Maintained records of services performed on each pet.
- Bathed large number of animals during each shift.
- Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.
- Experienced with nail trimming and grinding, shaving paw pads, basic shave downs, cleaning teeth and ears, removing hair from ears, brushing and deshedding or dematting
Area Manger
Adventure Park USA
Monrovia
02.2015 - 10.2018
- Oversaw daily operations of park attractions and guest services.
- Trained new employees on safety protocols and operational procedures.
- Handled money transactions and sales
- Opened and closed attractions in the park, ensuring everything was prepared for the day and closed properly for the day
- Provided scheduled breaks for employees
- Attended to customers with questions or complaints
Education
Linganore High School
New Market, MDSkills
- Dog grooming
- Nail trimming
- Customer service
- Grooming safety
- Pet handling
- Record keeping
- Team collaboration
- Effective communication
- Teeth brushing
- Adaptability
- Ear cleaning
- De-matting techniques
- Coat conditioning
- Clipper operation
- Patience and empathy
- Paw pad care
- Continuous improvement
- Animal Advocacy
- Dependable and responsible
Timeline
Dog Grooming Assistant
Bequest Kennels
02.2019 - 10.2024
Area Manger
Adventure Park USA
02.2015 - 10.2018
Linganore High School