Hannah Manzi
Waldorf
Summary
Dedicated Patient Care Technician with a strong focus on compassionate patient support and effective communication. Proven ability to collaborate with healthcare teams to enhance patient care and maintain a safe environment.
Overview
8
8
years of professional experience
Work History
Patient Care Technician
CalvertHealth Medical Center
Prince Frederick
11.2022 - Current
- Assisted with daily living activities, including serving meals, feeding, ambulating, and repositioning patients to enhance comfort and care.
- Coordinated with nursing staff to facilitate timely patient care and improve overall patient experience.
- Ensured cleanliness and safety of patient care areas to promote a healthy environment for patients and staff.
- Monitored vital signs and reported changes to medical staff.
Certified Nursing Assistant
Solomons Nursing Center
Solomons
06.2020 - 11.2022
- Supported patients with daily living activities and personal care, enhancing comfort and well-being.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Ensured cleanliness and safety of patient environments and equipment, promoting a healthy recovery atmosphere.
- Documented patient progress and care in electronic health records accurately.
- Responded promptly to call lights, addressing patient needs to facilitate timely care.
Certified Nursing Assistant
Chesapeake Shores
Lexington Park
02.2020 - 05.2020
- Supported patients in daily living activities and personal care to enhance comfort and independence.
- Ensured cleanliness and safety of patient areas and equipment to promote a healthy environment.
- Documented patient progress and care in electronic health records accurately.
- Responded promptly to call lights and addressed patient needs to ensure timely care and support.
Cashier
Chipotle
Prince Frederick
08.2019 - 02.2020
- Processed customer transactions efficiently and accurately at checkout.
- Processed customer payments quickly and returned exact change and receipts.
- Greeted customers warmly and assisted with inquiries about menu items and promotions.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Collaborated with front-end staff to enhance customer service.
cashier
Dunkin' Donuts
California
04.2019 - 07.2019
- Processed customer transactions with high accuracy and efficiency during peak hours to enhance customer satisfaction.
- Maintained clean and organized workstations throughout service hours.
- Collaborated with team members to streamline service processes, resulting in quicker transaction times.
- Stocked shelves with merchandise promptly during peak hours to ensure product availability for customers.
Retail Cashier
six flags america
Bowie
05.2018 - 10.2018
- Assisted guests with inquiries and provided exceptional customer service throughout their visit.
- Greeted customers in a friendly and professional manner.
- Maintained organized cash register area, ensuring cleanliness and easy access to supplies for efficient transactions.
- Collaborated with team members to effectively manage peak hours, enhancing customer service during busy seasons.
- Supported inventory management by restocking merchandise and monitoring stock levels to ensure product availability.
- Monitored compliance with safety protocols throughout the shift to maintain a secure environment.
Education
High School Diploma -
Southern High School
Harwood, MD06.2019
Associate of Arts - Nursing
College of Southern Maryland
La Plata, MDSkills
- Phlebotomy techniques
- Blood glucose testing
- Patient positioning
- Feeding assistance
- Compassionate care
- Critical thinking
- Conflict resolution
- Time management
Timeline
Patient Care Technician
CalvertHealth Medical Center
11.2022 - Current
Certified Nursing Assistant
Solomons Nursing Center
06.2020 - 11.2022
Certified Nursing Assistant
Chesapeake Shores
02.2020 - 05.2020
Cashier
Chipotle
08.2019 - 02.2020
cashier
Dunkin' Donuts
04.2019 - 07.2019
Retail Cashier
six flags america
05.2018 - 10.2018
High School Diploma -
Southern High School
Associate of Arts - Nursing
College of Southern Maryland