Harold Williford
Bel Air
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
19
19
years of professional experience
Work History
Center Store Operations Specialist
Safeway
07.2015 - Current
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Modeled best practices for sales and customer service.
- Cultivated partnerships with store teams to maximize sales opportunities within the center store operations as well as overall store operation
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Oversaw successful store re grand openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for remodeled locations.
Store Manager
Safeway
04.2005 - 07.2015
- Successfully managed several stores across the district of various sales volumes including Arundel Mills, Carney, Bel Air, and Bear (DE)
- District labor expert that included teaching labor classes
- District training mentor - trained many ASDS, external SDs, and training store for JMU program
Education
Bachelor of Science - Business Administration And Finance
Towson University
Baltimore, MD05.1996
Skills
- Task Delegation
- Computer Skills
- Customer Relationship Management (CRM)
- Goal Setting
- P&L Management
- Sales Strategies
Timeline
Center Store Operations Specialist
Safeway
07.2015 - Current
Store Manager
Safeway
04.2005 - 07.2015
Bachelor of Science - Business Administration And Finance
Towson University
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