Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Haylie Jimenez

Greenbelt

Summary

Detail-oriented and adaptable individual with experience in sales and service roles. Known for effective communication and problem-solving abilities, contributing to improved customer relationships and store performance. Eager to support organizational objectives through exceptional service.

Overview

3
3
years of professional experience

Work History

Sales Advisor

H&M Hennes & Mauritz
09.2024 - 07.2025
  • Assisted customers with product selection and styling advice.
  • Managed inventory levels and restocked shelves as needed.
  • Collaborated with team members to maintain store presentation standards.
  • Participated in promotional events to boost store traffic and sales.
  • Provided customers with information on products and services available.
  • Answered requests and concerns with friendly and knowledgeable service.
  • Stayed up-to-date on latest trends in sales promotions, product updates and service changes.
  • Developed key customer relationships to increase sales.

Barista Shift Supervisor

Compass Coffee
Greenbelt
01.2024 - 08.2024
  • Closed the store by counting money at the end of the shift, restocking shelves, and cleaning work areas.
  • Ensured compliance with health department regulations related to food handling practices.
  • Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
  • Provided support during peak hours by running drinks, or helping out on the register.
  • Conducted daily shift meetings with baristas to review objectives and customer service standards.
  • Promoted positive team morale by encouraging collaboration among staff members.
  • Monitored stock levels of coffee beans, syrups, cups, lids, and other supplies needed for operation.
  • Encouraged baristas to suggest creative ideas for improving the customer experience.
  • Inspected coffee brewing equipment to ensure proper functioning.
  • Resolved customer complaints in a polite and professional manner.
  • Assisted customers in selecting beverages based on their preferences.
  • Implemented promotional strategies to increase sales and attract new customers.
  • I gave samples of popular coffee and tea blends to create sales opportunities.

Accountant Clerk

Empire Auto Parts
07.2023 - 10.2023
  • Develop and implement efficient accounting procedures to streamline recordkeeping and enhance financial reporting accuracy for Empire Auto Parts
  • Assist in the preparation of financial statements and reports for Empire Auto Parts
  • Process and review invoices, ensuring accurate and timely payment to suppliers for Empire Auto Parts
  • Analyze and reconcile bank statements and credit card transactions for Empire Auto Parts
  • Assist in managing accounts payable and receivable to ensure timely and accurate payment and collection for Empire Auto Parts
  • Assist in supporting the accounting team in month-end and year-end financial closing processes for Empire Auto Parts
  • Assist in maintaining an organized and efficient filing system for financial records at Empire Auto Parts.

Barista

Target
12.2022 - 07.2023
  • Develop and implement new coffee drinks and beverages to attract and retain customers
  • Create a welcoming and friendly atmosphere for customers to enhance their overall shopping experience
  • Provide exceptional customer service by ensuring all customers receive prompt and personalized attention when ordering their drinks, and addressing any concerns or issues they may have
  • Train new baristas on all aspects of coffee preparation, customer service, and store policies and procedures
  • Maintain a clean and organized work area to ensure a safe and efficient workflow
  • Experience as cashier both for Starbucks and Target
  • Handle cash transactions accurately and efficiently, ensuring that the correct amount is charged and change is given to customers.

Education

Graphic Design

University of Maryland Global Campus
College Park, MD

High School Diploma -

Eleanor Roosevelt High School
Greenbelt

Skills

  • Microsoft Office
  • Adaptability
  • Resolving complaints
  • flexibility
  • Professionalism
  • Organizational skills
  • Detail orientation
  • Problem solving
  • Effective communication
  • Timely decision making
  • People skills
  • Teamwork
  • Data entry software
  • analytical thinking
  • Reliability
  • Team collaboration
  • Task delegation

Languages

  • English
  • Spanish

Timeline

Sales Advisor

H&M Hennes & Mauritz
09.2024 - 07.2025

Barista Shift Supervisor

Compass Coffee
01.2024 - 08.2024

Accountant Clerk

Empire Auto Parts
07.2023 - 10.2023

Barista

Target
12.2022 - 07.2023

Graphic Design

University of Maryland Global Campus

High School Diploma -

Eleanor Roosevelt High School

Similar Profiles

CREATE PROFILE
Haylie Jimenez