Summary
Overview
Work History
Skills
Certificates And Education
Timeline
Generic

Heather Edmondson

Frederick

Summary

Friendly, energetic, and skilled industry professional with over 20 years of proven experience in delivering the highest standards of service. Committed to contributing to the success of a dynamic, customer-focused team.

Overview

10
10
years of professional experience

Work History

Bartender

AMVETS
Frederick
10.2024 - 07.2025
  • Prepare and serve cocktails in a high-volume bar setting, while maintaining excellent customer service standards.
  • Operate and monitor video gaming terminals, assist patrons with gaming activities, process payouts, and troubleshoot machine issues.
  • Enforce age restrictions and compliance with both liquor and gaming regulations, ensuring a safe and lawful environment.

Product Specialist

Long Home Products
Middletown
03.2024 - 12.2024
  • Collaborated with sales teams to enhance product visibility and awareness.
  • Provided customer service support to answer inquiries about product features, pricing, and availability.

Server/Bartender

Lobo Del Mar Cafe
South Padre Island
07.2023 - 03.2024
  • Prepared and served drinks while providing outstanding customer service to ensure guest satisfaction.
  • Provided attentive service, maintaining high standards.
  • Handled cash and credit transactions accurately, processing payments efficiently.

Bartender/Server

The Palms Resort
South Padre Island
02.2018 - 07.2023
  • Oversaw the dining room with a focus on friendliness, order accuracy, and overall customer satisfaction.
  • Counted cash, receipts, and completed bank deposits.

Server Manager

101
Gettysburg
03.2015 - 02.2018
  • Oversaw the dining room with a focus on friendliness, order accuracy, and overall customer satisfaction.
  • Counted cash, receipts, and completed bank deposits.

Skills

  • Cross-functional communication
  • Multitasking
  • Organizational skills
  • Work in a fast-paced environment
  • Suggestive selling
  • Service-oriented mindset
  • POS system operation
  • Cash handling
  • Customer service
  • Team player attitude

Certificates And Education

  • Food Handler Certification
  • ServSafe Certification
  • Ram Certification

Timeline

Bartender

AMVETS
10.2024 - 07.2025

Product Specialist

Long Home Products
03.2024 - 12.2024

Server/Bartender

Lobo Del Mar Cafe
07.2023 - 03.2024

Bartender/Server

The Palms Resort
02.2018 - 07.2023

Server Manager

101
03.2015 - 02.2018
Heather Edmondson