Hector Mazo
Montgomery Village
Summary
A highly organized and dedicated individual with 10+ years of experience in troubleshooting and repairing Mercedes Benz vehicles.
Diligent Automotive Instructor with proven background in automotive education and training. Demonstrated success in developing comprehensive training programs that enhance student understanding and skill levels. Skilled in delivering hands-on instruction and fostering collaborative learning environment. Always wanting to see students learn and grow to become future successful automotive technicians in today's fast evolving industry.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Automotive Instructor
Lincolntech Institute of Technology, Columbia MD
03.2022 - Current
- Developed and implemented lesson plans for automotive technology courses.
- Motivate students and keeping them engage throughout the curriculum and helping them understand in simple ways complex materials and theories.
- Facilitated hands-on training in diagnostics and repair techniques.
- Evaluated student performance through practical assessments and feedback sessions.
- Prepared lesson plans and class curricula to meet instructional targets.
- Mentored new automotive instructors, sharing best practices and ensuring consistency across the program.
- Taught courses such as Brakes, Engine Mechanical Repair and Diagnosis, HVAC Systems and Electrical Accessories, Shop Management, Electrical and Automotive Introduction.
- Currently ASE Certified in G1, A1, A4, A5, A6, A7 & A8. Working towards Master ASE certification by obtaining A2 & A3.
Automotive Technician
Euro Motorcars Bethesda, MD
11.2015 - 12.2020
- Perform diagnostics and repairs of Mercedes Benz Vehicles.
- Diagnosed and repaired complex automotive issues using advanced diagnostic tools.
- Implemented process improvements to enhance service efficiency and customer satisfaction.
- Collaborated with service advisors to provide accurate repair estimates and timelines.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Provided exceptional customer service, explaining complex technical information in easy-to-understand terms for clients.
- Kept abreast of emerging automotive technologies, incorporating new diagnostic tools and repair techniques to stay competitive in the industry.
Automotive Master Technician
Mercedes Benz of Catonsville, MD
08.2013 - 11.2015
- Perform diagnostics and repairs of Mercedes Benz Vehicles
Automotive Technician
Mercedes Benz of Alexandria, VA
06.2007 - 08.2013
- Perform diagnostics and repairs of Mercedes Benz Vehicles
- Conducted routine maintenance checks, ensuring compliance with safety standards and manufacturer specifications.
- Utilized diagnostic tools to identify issues, improving accuracy in repair processes.
- Collaborated with senior technicians on challenging diagnostic tasks, gaining valuable hands-on experience in troubleshooting techniques.
- Assisted in major engine overhauls, ensuring proper assembly and alignment of components for optimal vehicle operation.
- Mentored junior technicians, providing guidance on complex repairs and troubleshooting techniques.
Education
High School Diploma -
Wheaton High School
Silver Spring, MD05-2005
Automotive Technology Certificate - Automotive
Universal Technical School
Exton, PA10-2006
Mercedes Benz Elite Program Certificate - Mercedes Benz Automotive Technical Training
Mercedes Benz Elite Program
Orlando, FL05-2007
Skills
- Creativity
- Leadership
- Organization
- Problem solving
- Teamwork
- Safety practices
- Documentation skills
- Classroom management techniques
- Curriculum development
- Diagnostic procedures
- Assessment and evaluation
- Teaching classes
- Technical training
- Career counseling
- Multitasking
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Organizational skills
- Team collaboration
- Classroom management
- Student engagement
- Lesson planning
- Expert troubleshooting
Certification
ASE Certifications: G1, A1, A4, A5, A6, A7 & A8
Section name
- Thirteen (13) years of experience.
- Professional and Personal References available upon request.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Automotive Instructor
Lincolntech Institute of Technology, Columbia MD
03.2022 - Current
Automotive Technician
Euro Motorcars Bethesda, MD
11.2015 - 12.2020
Automotive Master Technician
Mercedes Benz of Catonsville, MD
08.2013 - 11.2015
Automotive Technician
Mercedes Benz of Alexandria, VA
06.2007 - 08.2013
High School Diploma -
Wheaton High School
Automotive Technology Certificate - Automotive
Universal Technical School
Mercedes Benz Elite Program Certificate - Mercedes Benz Automotive Technical Training
Mercedes Benz Elite Program
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