Summary
Overview
Work History
Education
Skills
Timeline
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Heidi Berry

Hagerstown

Summary

At Sky Zone Trampoline Park, I excelled in roles from Lead Court Monitor to Party Hostess, mastering crowd control and customer service. My leadership ensured efficient staff scheduling and event success, highlighting my ability to delegate tasks and foster teamwork. My approach not only enhanced safety but also improved guest satisfaction.

Overview

2
2
years of professional experience

Work History

Lead Court Monitor, Cashier, Party Hostess

Sky Zone Trampoline Park
02.2021 - 08.2023

Lead Court Monitor

  • Helped to manage team members and crowd control on the floor, as well as monitor multiple areas of play.
  • Responsible for scheduling staff breaks as well as assigning tasks to team members to ensure shifts would run without incident.


Cashier

  • Providing customer service and answering any questions guests may have about rules, prices, or memberships.


Party Hostess

  • Overseeing the organization of birthday parties, events, and rentals.
  • Ensuring that all amenities, decorations, food, drinks, or add ons were provided to guests.
  • Requires customer service skills as well as time management

Education

Bachelor of Arts - Bachelor of Fine Arts Majoring in Dance

Montclair State University
Montclair, NJ
05-2026

High School Diploma -

Barbara Ingram School For The Arts
Hagerstown, MD
05-2022

Skills

  • Crowd Control
  • Incident reporting
  • Safety awareness
  • Task delegation
  • Policy enforcement
  • Employee scheduling
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Verbal communication
  • Active learning
  • Public relations
  • Dispute mediation

Timeline

Lead Court Monitor, Cashier, Party Hostess

Sky Zone Trampoline Park
02.2021 - 08.2023

Bachelor of Arts - Bachelor of Fine Arts Majoring in Dance

Montclair State University

High School Diploma -

Barbara Ingram School For The Arts
Heidi Berry