Heidi Holleger

• Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
• Support team members during peak hours, ensuring smooth operations and minimal wait times for customers.
• Restocked supplies during downtime for expected busy periods.
• Maintained safety standards by properly handling food and adhering to sanitation guidelines.
• Greeted customers at counter to fulfill requests and answer questions.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties,setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

• Produced consistent baked goods for customers.
• Followed health and safety codes to protect staff and customers.
• Managed customer service operations, including taking orders, answering phones and resolving complaints.
• Provided excellent customer service, answering questions about products and offering personalized recommendations based on customer preferences.
• Managed cash handling duties, fast paced environment, multitasked job-taking orders,making drinks, overseeing operations to ensure customer satisfaction
• Worked with POS system to place orders,and manage bills

• Trained new employees on company policies, procedures, and service standards to ensure consistent guest experiences.
• Performed cash handling duties
• Performed food customer service needs

• Pleasantly interacted with customers, waited tables, and made specialty coffee drinks.

• Helped assist in food preparations for events, assisted in setting up and breaking down.

• Produced consistently high-quality baked goods for customers.

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• Assisted chefs in food preparation tasks, resulting in timely meal service.