Helen Andino

Working at Gap Factory, I contribute to creating a positive shopping experience through excellent customer service. I support sales goals while ensuring the store remained organized and visually appealing. As well as the following:

• Process transactions through cash and card payments efficiently.
• Verify identification during pickup orders, returns, and credit card applications.
• Provide exceptional customer service by greeting shoppers, addressing inquiries, and offering tailored assistance.
• Promote credit card offerings to customers.
• Maintain sales floor appearance by restocking merchandise, organizing displays, and ensuring products are accessible.
• Help set up store displays in line with company standard for visits, ensuring a visually appealing shopping experience.

• Greeted customers and maintained a clean, organized checkout area.
• Handled cash, credit, checks, and gift card transactions, maintaining accurate cash drawer balances.
• Ensured proper product scanning, promotions, and discounts were applied, helping to enhance customer satisfaction.
• Worked flexible schedule and extra shifts to meet business needs.