Helen Chevez Maradiaga
2635 Nicholson Street
Summary
Compassionate Ophthalmic Assistant dedicated to providing exceptional patient care and support. With a strong focus on customer service, I excel in creating a welcoming environment and collaborating effectively with team members. Known for my kindness and respect, I aim to enhance patient experiences.
Overview
4
4
years of professional experience
Work History
Ophthalmic Medical Assistant
Maryland Eye Care Center
Hyattsville, MD
01.2023 - Current
- Assisted with patient intake and medical history documentation to ensure accurate records.
- Assisted ophthalmologists during examinations by recording findings and ensuring accuracy in documentation.
- Captured high-resolution ocular images using advanced digital imaging equipment.
- Trained new scribe staff on best practices for documentation and patient interaction protocols.
- Provided excellent customer service, addressing patient concerns and answering questions related to medications and usage instructions.
Cashier
McDonald's
Hyattsville, MD
02.2022 - 12.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily sales reports.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Provided exceptional customer service, resolving inquiries and ensuring satisfaction.
Education
High School Diploma -
Northwestern High School
Hyattsville, MD06-2022
Skills
- Customer service
- Attention to detail
- Multitasking and organization
- HIPAA compliance awareness
- Editing and proofreading
- Problem-solving
- Time management
- Computer skills
- Bilingual: Spanish speaking
Timeline
Ophthalmic Medical Assistant
Maryland Eye Care Center
01.2023 - Current
Cashier
McDonald's
02.2022 - 12.2022
High School Diploma -
Northwestern High School