Henry Hercules
Silver Spring
Summary
Detail-oriented master service technician with extensive experience in diagnosing, repairing, and maintaining complex mechanical and electrical systems. Recognized for efficiency and accuracy in documentation, alongside strong client communication skills. Proven expertise in automotive and mobile car wash equipment service, with advanced troubleshooting capabilities and leadership qualities. Committed to high-quality service solutions while maintaining a strong safety-focused work ethic.
Overview
11
11
years of professional experience
Work History
Mobile Car Wash Equipment Technician
National Carwash Solutions
06.2023 - 05.2026
- Serviced and troubleshot Belanger car wash equipment across multiple platforms, including Ryko, McNeil, and PDQ systems, enhancing overall operational reliability.
- Completed advanced training courses on in-bay automatic and tunnel car wash equipment systems.
- Experienced with reverse osmosis systems, reclaim systems, and high-pressure wash stations.
- Proficient in servicing and diagnosing Belanger Freestyler systems and related components.
- Mentored technicians, including senior personnel, providing technical guidance and advanced troubleshooting support to improve team expertise.
- Resolved equipment failures efficiently, ensuring safety and maintaining high levels of operational uptime and customer satisfaction.
Full Service Automotive Technician
Fitzgerald Wheaton
09.2021 - 06.2023
- Diagnosed and troubleshot vehicle issues, restoring systems for optimal performance and customer satisfaction.
- Executed diverse automotive repairs and completed manufacturer training courses to enhance technical expertise.
- Applied manufacturer repair procedures and standard equipment guidelines.
- Worked effectively in fast-paced environments while maintaining strong attention to detail.
- Led training for new employees, ensuring smooth onboarding and consistent operational efficiency.
Full Service Automotive Technician
Meineke Car Care Center
03.2021 - 09.2021
- Conducted brake, suspension, steering, electrical, and general repairs, consistently achieving high-quality workmanship standards.
- Executed diagnostics, maintenance, and repair procedures on diverse vehicle makes and models, ensuring optimal vehicle performance.
- Provided timely service in fast-paced automotive environment, enhancing customer satisfaction and loyalty.
Full Service Automotive Technician
Darcars Toyota
06.2015 - 03.2021
- Diagnosed and repaired mechanical and electrical vehicle concerns, ensuring optimal vehicle performance and safety.
- Installed vehicle systems and components according to manufacturer specifications and recall procedures, enhancing overall vehicle reliability.
- Maintained compliance with safety protocols and workplace standards.
- Provided exceptional customer service and efficient repair solutions, fostering customer satisfaction and repeat business.
Education
Some College (No Degree) - University of Maryland Global Campus
Business Administration And Management
Hyattsville, MDUAW LET-C T-TEN -
Automotive Technology
Clearfield, UT06-2016
Red Rock Job Corps - brakes, suspension and steering, heating and air conditioning, engine repair, engine performance, electrical systems, manual transmissions, and automatic transmissions
Automotive Technology
Red Rock, PA03-2014
John F. Kennedy High School -
Silver Spring, MD01-2012
Skills
- Full Automotive services from electrical to mechanical
- Equipment Inspection & Preventive Maintenance with attention to detail to upsell services
- optimizing customer uptime for customer satisfaction by preventing call back/come back
- Diagnostics & Troubleshooting Expertise
- Installation & Repair
- Automotive & Car Wash Equipment Service
- Reverse Osmosis & Reclaim Systems
- High-Pressure Wash Systems
- Professional Communication & Leadership
- Mobile Field Service Operations
Accomplishments
- ASE Master Technician Certification (A1-A8)
- Automotive Apprenticeship granted by the U.S. Department of Labor
- Completion of Toyota T-TEN Certification Course
- Pennsylvania Safety Inspection and Emissions Certification
- Completed 22 ACDelco Training Courses
- Completed 100+ UOT Tests
- Toyota Hybrid Systems Expert Certified
Timeline
Mobile Car Wash Equipment Technician
National Carwash Solutions
06.2023 - 05.2026
Full Service Automotive Technician
Fitzgerald Wheaton
09.2021 - 06.2023
Full Service Automotive Technician
Meineke Car Care Center
03.2021 - 09.2021
Full Service Automotive Technician
Darcars Toyota
06.2015 - 03.2021
Some College (No Degree) - University of Maryland Global Campus
Business Administration And Management
UAW LET-C T-TEN -
Automotive Technology
Red Rock Job Corps - brakes, suspension and steering, heating and air conditioning, engine repair, engine performance, electrical systems, manual transmissions, and automatic transmissions
Automotive Technology