Henry Reyes
Upper Marlboro,MD
Summary
Dynamic delivery driver with a proven track record at Capstone Logistics LLC, excelling in customer service and route management. Recognized for maintaining high operational standards and fostering strong client relationships. Dependable and reliable, adept at navigating complex delivery schedules while ensuring safety and efficiency. Committed to enhancing customer satisfaction through proactive communication.
Overview
12
12
years of professional experience
Work History
Delivery Driver
Capstone Logistics LLC.
01.2024 - Current
- Navigated delivery routes efficiently to ensure timely product distribution.
- Loaded and unloaded freight while adhering to safety protocols and procedures.
- Conducted vehicle inspections to maintain operational standards and compliance.
- Communicated effectively with team members to coordinate delivery schedules.
- Managed inventory checks during deliveries, ensuring accuracy of shipments.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Delivered packages to customer doorsteps and business offices.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
Manager
Retro Fitness Gym
04.2014 - 08.2015
- Oversaw daily gym operations, ensuring high standards of cleanliness and member satisfaction.
- Developed and implemented staff training programs to enhance service delivery and operational efficiency.
- Managed scheduling for personal trainers and group classes, optimizing resource allocation for peak hours.
- Monitored inventory levels, coordinating with vendors to maintain necessary equipment and supplies.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
GED -
Bladensburg High School
Bladensburg, MD05-2019
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Time management
- Dependable and reliable
- Dependable attendance
- Safe driving
- Time management skills
- Loading and unloading
- GPS and route planning
- Fuel efficiency
- Route management
- Heavy lifting
- Map reading and navigation skills
- Vehicle cleaning and maintenance
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Delivery Driver
Capstone Logistics LLC.
01.2024 - Current
Manager
Retro Fitness Gym
04.2014 - 08.2015
GED -
Bladensburg High School