Hilda Lopez
Bladensburg
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
31
31
years of professional experience
Work History
Human Resources Coordinator
Perkins Coie, LLP
07.2015 - 06.2025
- Managed and conducted employee onboarding and orientation programs.
- Assisted in maintaining employee records management.
- Supported performance appraisal processes through documentation and feedback collection.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Reviewed human resources paperwork for accuracy and completeness.
- Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Coordinated events for the office.
- Improved employee onboarding experience, creating welcoming environment for new hires.
- Facilitated exit interviews, gathering valuable feedback for organizational improvement.
- Implemented diversity and inclusion programs, promoting more inclusive workplace culture.
- Facilitated employee relations and resolved conflicts, fostering positive work environment.
- Enhanced communication by setting up regular HR newsletter.
Accounting Assistant
Perkins Coie, LLP
07.2004 - 07.2015
- Processed accounts payable transactions, ensuring accuracy and compliance with company policies.
- Assisted in preparing financial reports, contributing to timely month-end close activities.
- Maintained accurate records of invoices and payments in accounting software systems.
- Supported reconciliation of bank statements, identifying discrepancies for resolution.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Contributed to the development of a positive work environment, fostering strong relationships with colleagues and supervisors.
- Collaborated with team members on special projects, contributing valuable insights and problem-solving skills.
- Enhanced vendor relations by promptly resolving invoice discrepancies.
Reservations Coordinator
Hotel Washington
03.2000 - 03.2004
- Supervises and coordinates activities engaged in taking, recording and canceling of reservations.
- Corresponds with groups and travel agents to answer special requests for rooms and rates.
- Receives contracts from sales representatives and inputs information into the computer.
- Receives all incoming e-mail and internet requests and responds accordingly.
- Maintains weekly forecast of occupancy for departmental meeting.
- Coordinated room assignments based on guest preferences and availability.
- Processed cancellations and modifications promptly, maintaining client satisfaction.
- Assists Reservation Manager in training of new hires.
- Assists General Manager in various administrative activities.
- Resolved various issues and discrepancies for customers.
- Displayed excellent problem-solving skills when addressing complex booking situations or guest concerns, enhancing overall customer satisfaction levels.
Reservations Specialist
Hotel Washington
02.1994 - 12.2000
- Managed reservation systems to ensure accurate booking and customer service.
- Assisted guests with inquiries and special requests, enhancing overall experience.
- Collaborated with front desk staff to streamline check-in procedures.
- Monitored reservation trends to identify opportunities for improvements in service delivery.
- Provided customers with information about availability and pricing.
- Enhanced customer satisfaction by efficiently managing reservation inquiries and bookings.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Resolved various issues and discrepancies for customers.
Education
GED -
High Point High School
01.1993
Skills
- New employee orientations
- Employee relations
- Interdepartmental coordination
- Superb interpersonal skills
- Fluent in Spanish
LANGUAGES
English
Spanish
Timeline
Human Resources Coordinator
Perkins Coie, LLP
07.2015 - 06.2025
Accounting Assistant
Perkins Coie, LLP
07.2004 - 07.2015
Reservations Coordinator
Hotel Washington
03.2000 - 03.2004
Reservations Specialist
Hotel Washington
02.1994 - 12.2000
GED -
High Point High School
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