Hillari Portillo
Dundalk
Summary
Skilled Barista Trainer and Host/Hostess with proven expertise in customer service and bilingual communication. Excelled at Starbucks by enhancing training processes and at Johns Hopkins Bayview Medical Center by improving patient satisfaction. Demonstrates exceptional multitasking and critical thinking abilities, contributing to a positive and efficient work environment.
Overview
3
3
years of professional experience
Work History
Barista Trainer
Starbucks
03.2022 - Current
- Greeted customer and took orders for coffee drinks, food items, and other beverages.
- trained new baristas on company policies and procedures regarding food handling and safety standards.
Host/Hostess
Johns Hopkins Bayview Medical Center
06.2024 - 12.2024
- Took orders from patients in a tablet in person.
- Delivered food orders to patients in a timely manner.
Education
Associate of Science - Nursing
The Community College of Baltimore County
Dundalk, MD06-2025
Skills
- Multitasking
- Critical thinking
- Friendly, positive attitude
- Customer service
- Bilingual
Languages
Spanish
Native or Bilingual
Timeline
Host/Hostess
Johns Hopkins Bayview Medical Center
06.2024 - 12.2024
Barista Trainer
Starbucks
03.2022 - Current
Associate of Science - Nursing
The Community College of Baltimore County
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