HILLARY PALACIOS MORATAYA
Halethorpe
Summary
Compassionate and dedicated CNA with experience at Touching Angels Healthcare, skilled in vital signs monitoring and patient care. Proven ability to enhance patient satisfaction through empathetic support and effective communication. Strong time management and teamwork skills, consistently delivering high-quality care while maintaining confidentiality and professionalism in all interactions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CNA
Touching Angels Healthcare
10.2022 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Documented patient information and care activities in electronic health record.
Cashier
Chick-fil-A
07.2021 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
No Degree -
Fomen Nursing Assistant Training Academy
Glen Burnie, MD09-2022
North County High School
Glen Burnie, MD06-2019
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
Certification
- CNA - Certified Nurse Assistant
- CPR Certification
- BLS Certification
Languages
Spanish
Native or Bilingual
Timeline
CNA
Touching Angels Healthcare
10.2022 - Current
Cashier
Chick-fil-A
07.2021 - 09.2022
No Degree -
Fomen Nursing Assistant Training Academy
North County High School
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