Holly Warns
Bel Air
Summary
Detail oriented, professional employee with experience in communication, computers, customer service and a successful implementor of organization systems to categorize and file confidential documentation securely and systematically.
Overview
6
6
years of professional experience
Work History
Courtroom Clerk
Harford County Circuit Court
03.2023 - Current
- Conduct analysis of policy issues and topics
- Research background information
- Attended court sessions to record proceedings of evidence, objections, rulings and arguments.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Prepared court orders and judgments for signature.
- Prepared court documents for filing in alignment with established protocols to support compliance.
- Reviewed court documents to process subpoenas, motions and pleadings.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
Civil Clerk
Harford County Circuit Court
02.2021 - 03.2023
- Answered telephone calls, took messages and transferred calls to appropriate colleagues.
- Maintained and updated electronic databases to accurately and securely store court documents.
- Reviewed court documents to process subpoenas, motions and pleadings.
- Customer Service- Assisted the public with proof reading legal documents.
- Filing
- Data Entry
- Office 365 savy
Administrative Assistant
Advanced Dermatology Center
03.2019 - 02.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Verified Insurance
- Provide Data in the form of charts
Data Entry Clerk
Harford Property Services
05.2017 - 03.2019
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Entered data into various computer systems accurately using Microsoft.
- Verified accuracy of data entered into system to produce error-free reports.
- Followed established procedures to enter and process data correctly.
- Scanned documents and saved in database to keep records of essential organizational information.
- Created and maintained data entry logs to track data entry activities.
- Collated and organized data entry documents into filing systems for easy access.
- Developed data entry policies and procedures in compliance with company standards.
- Updated and maintained customer information, documents and records.
- Created spreadsheets for more efficient recordkeeping.
- Utilized techniques for increasing data entry speed.
Education
High School Diploma -
Bel Air High School
Bel Air, MDNo Degree - General Studies
Harford Community College
Bel Air, MDSkills
- Documentation and Recordkeeping
- Spreadsheet Analysis
- Online Databases
- Public Policies
- Customer Service
- Complex Problem-Solving
- Public Service
- Customer Satisfaction
- Office Management
- Payment Collection
- Record Keeping
- Bookkeeping
- Tech-savvy
- Professional
- Reliable
- Trustworthy
Timeline
Courtroom Clerk
Harford County Circuit Court
03.2023 - Current
Civil Clerk
Harford County Circuit Court
02.2021 - 03.2023
Administrative Assistant
Advanced Dermatology Center
03.2019 - 02.2021
Data Entry Clerk
Harford Property Services
05.2017 - 03.2019
High School Diploma -
Bel Air High School
No Degree - General Studies
Harford Community College
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