Hong Cheng
Fulton
Overview
14
14
years of professional experience
Work History
Team Lead
FDA
Silver Spring
02.2012 - Current
- Assisted in training new members on company policies and procedures.
- Coordinated schedules to ensure adequate coverage for daily operations.
- Supported team in achieving project milestones through effective communication.
- Organized resources and tools for efficient task completion and collaboration.
- Monitored workflow to identify areas for improvement and efficiency gains.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Monitored team progress and enforced deadlines.
- Identified opportunities for process improvements, implementing changes when required.
- Developed strategies to increase team productivity and improve customer service levels.
- Reviewed completed work to verify consistency, quality, and conformance.
- Maintained positive working relationship with fellow staff and management.
Education
Bachelor of Arts - Medicine
West China University of Medical Sciences
Chengdu, China12-1981
Skills
- Team leadership
- Schedule coordination
- Resource organization
- Workflow monitoring
- Effective communication
- Problem solving
- Training development
- Collaboration
Accomplishments
- CDRH
Timeline
Team Lead
FDA
02.2012 - Current
Bachelor of Arts - Medicine
West China University of Medical Sciences