Hope Edwards
Saint Leonard,MD
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Registered Nurse
Recovery Centers Of America
10.2023 - 08.2024
- Supported patients' emotional well-being, mentored new rehabilitation nurses, collaborated with interdisciplinary teams, developed and led support groups, served as a liaison between healthcare professionals, provided emotional support, educated patients on the detox process, provided crisis intervention services, promoted a therapeutic environment.
- Supported a caseload of approximately 12-22 patients each shift, not to include incoming admission patients.
- Advocated for patients'' rights and well-being, addressing concerns with clinical staff or facility management as needed.
- Promoted a therapeutic environment conducive to recovery by fostering trust, open communication, and empathy with patients.
- Maintained accurate documentation of patient progress, evaluations, treatments, and medication administration in compliance with regulatory requirements.
- Collaborated with multidisciplinary team members to ensure coordinated care for patients undergoing detoxification treatments.
- Participated in continuing education opportunities to stay current on best practices in addiction nursing and enhance overall quality of care.
- Provided crisis intervention services during high-stress situations to maintain patient safety and stability during the detox process.
- Improved patient recovery rates by implementing effective detox protocols and providing compassionate care.
Registered Nurse
Brightstar Healthcare
01.2023 - 06.2023
- Assessed patient conditions, educated patients and families, provided physical assessments and chronic disease management, coordinated with healthcare professionals, worked with multidisciplinary team, improved patient comfort, enhanced patient recovery, delivered palliative care, managed caseloads.
- Managed a caseload of approximately 15-20 patients on a weekly basis.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Educated patients and families on disease management, medication safety, and at-home healthcare strategies to promote selfcare.
- Provided physical assessments, medication, and chronic disease management to home health patients.
- Delivered high-quality in-home nursing services, maintaining a safe and comfortable environment for patients.
- Coordinated with other healthcare team members to support patient needs.
- Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Conducted regular follow-up visits to monitor patient progress and make adjustments to care plans as needed.
- Facilitated smooth transitions from hospital discharge to home-based care by coordinating necessary resources and support systems.
Registered Nurse, Emergency Department
Medstar Southern Maryland Hospital
03.2022 - 12.2022
- Monitored patient condition, educated patients and caregivers, organized and managed care, advised patients and caregivers, implemented medication and IV administration, evaluated healthcare needs, collaborated with physicians, managed care from admission to discharge, provided exceptional care, collected specimens, updated patient charts, demonstrated strong clinical reasoning skills.
- Managed a nurse to patient ration 5:1.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Assisted physicians during invasive procedures such as central line insertions or intubations, ensuring safe and accurate completion of tasks.
- Streamlined emergency room operations by efficiently triaging patients according to the severity of their condition.
- Facilitated clear communication with patients, families, and colleagues, fostering a positive environment in a fast-paced setting.
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Deescalated tense situations involving agitated patients or family members through active listening skills and empathetic responses.
Registered Nurse / Emergency Department
RN Network
08.2021 - 02.2022
- Administered therapies and medications, educated patients, maintained optimal supply levels, answered codes, vaccinated patients, collaborated with physicians, educated family members and caregivers, provided emergency response, administered medications, communicated with healthcare staff, advocated for patient safety, followed HIPAA laws.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Assisted physicians during invasive procedures such as central line insertions or intubations, ensuring safe and accurate completion of tasks.
- Streamlined emergency room operations by efficiently triaging patients according to the severity of their condition.
- Deescalated tense situations involving agitated patients or family members through active listening skills and empathetic responses.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Provided emotional support to patients and families during crisis situations, helping them cope more effectively with difficult circumstances.
Registered Nurse / Emergency Department
Level One Personnel
01.2021 - 07.2021
- Managed care from admission to discharge, administered medications, provided direct patient care, managed quality care, reviewed post-operative orders, updated patient charts, educated patients, collaborated with physicians, oversaw delivery of care, provided exceptional care, followed HIPAA laws.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions in the Emergency Department.
- Reduced patient wait times by efficiently triaging patients based on acuity levels and prioritizing urgent cases.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
Registered Nurse
Pathways
08.2018 - 01.2021
- Facilitated therapeutic communication, audited charts, advocated for patients, partnered with healthcare professionals, conferred with physicians, performed ongoing assessments, collaborated with interdisciplinary healthcare personnel, observed and reported patient condition, documented patient information, provided didactic and clinical instructions, managed patients recovering from medical or surgical procedures, kept optimal supply levels, performed triage, investigated and resolved issues, diagnosed and treated patients, promoted professional development, administered medications and treatment, monitored patient reactions, implemented interventions.
- Established rapport with patients from diverse backgrounds through empathic listening and culturally sensitive communication practices.
- Coordinated discharge planning with patients, families, and community providers to ensure continuity of care and successful transition back into the community.
- Educated patients and family members about medical conditions and mental health, medications, treatments and preventive measures.
- Provided crisis intervention services during psychiatric emergencies, ensuring patient safety through effective de-escalation techniques.
- Enhanced patient safety by conducting thorough assessments, identifying potential risks, and initiating interventions as needed.
- Participated in case conferences to discuss complex cases collaboratively with colleagues from various disciplines for better decision-making processes.
- Created and implemented group therapies and programs to help patients improve or regain coping abilities.
Registered Nurse / Pediatric Triaging
Pediatric Healthline
12.2017 - 08.2018
- Asked parents pre-determined questions, conducted medical examinations, provided educational support, explained course of care and medications, followed HIPAA laws, responded to situations impacting safety and security, performed ongoing assessments, educated family members and caregivers, performed triage, observed and reported patient condition, provided skilled emergency response, educated patients, communicated with healthcare team members.
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Maintained accurate patient records, ensuring thorough documentation of triage assessments and treatment plans.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Maintained a calm and professional demeanor during high-stress situations, effectively managing patient expectations and alleviating concerns.
- Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
Registered Nurse - Med Surg / ER / Observation
Anne Arundel Medical Center
08.2011 - 11.2017
- Supervised nursing staff, taught patients, cared for patients, coordinated and implemented educational programs, advocated for patients, addressed disruptions in patient care, oversaw work of nursing student technicians and externs, contributed to department accreditation, monitored patient condition, secured controlled narcotics, performed ongoing assessments, advised patients and caregivers, observed and reported patient condition, delivered outstanding care, audited charts, documented patient information, provided didactic and clinical instructions, managed patients recovering from medical or surgical procedures, performed triage, collaborated with interdisciplinary healthcare personnel, investigated and resolved issues, evaluated healthcare needs, diagnosed and treated patients, promoted professional development, administered medications and treatment, monitored patient reactions, implemented interventions.
Registered Nurse - Neuro Stepdown
Chesapeake General Hospital
03.2011 - 08.2011
- Conducted neurological assessments at regular intervals, detecting subtle changes in clinical status that could signal worsening conditions or potential complications.
- Implemented evidence-based strategies to prevent pressure injuries in high-risk patients, reducing overall incidence rates on the unit.
- Safely titrated vasoactive medications according to hemodynamic parameters, optimizing blood pressure management for critically ill patients.
- Advocated for patients'' rights and autonomy, creating an environment of trust and respect that empowered individuals to participate actively in their own healthcare decisions.
- Administered medications accurately and safely, following hospital protocols and standards of practice.
- Maintained accurate documentation of all nursing interventions and ongoing assessments, contributing to clear communication among healthcare team members.
- Managed ventilator settings for critically ill patients, ensuring optimal respiratory support while minimizing complications.
- Assisted physicians during complex bedside procedures such as lumbar punctures or central line insertions, ensuring successful outcomes and minimal discomfort for patients.
Registered Nurse - Cardiac Stepdown
Sentara Norfolk General Heart Hospital
07.2008 - 03.2011
- Handled a high volume of complex patients by prioritizing tasks and effectively delegating responsibilities to other team members, resulting in efficient patient care.
- Reduced complications post-surgery through diligent assessment, intervention, and timely communication with the interdisciplinary team.
- Contributed to a high standard of care through ongoing professional development and staying current on best practices in cardiac nursing.
- Skillfully managed acute symptoms presented by patients experiencing chest pain or dysrhythmias, resulting in prompt medical intervention when necessary.
- Managed the administration of medication effectively, ensuring accurate dosages and preventing adverse reactions.
- Maintained detailed records of patient conditions, reactions and progress in alignment with physician orders.
- Improved nursing care by identifying and targeting procedural gaps.
- Enhanced patient recovery by providing specialized cardiac care and monitoring their progress.
- Provided critical care to complex cardiac patients, reducing readmission rates and improving overall health.
- Evaluated effectiveness of prescribed treatments by measuring vital signs regularly; adjusting interventions accordingly based on findings led to improved patient conditions.
Education
Associate of Science Nursing - Nursing
Sentara College of Health Sciences
Chesapeake, VA06.2008
Some College (No Degree) - Social Work
Walden University
Minneapolis, MNSkills
- Administering medication
- Compliance reporting expert
- Diabetes and nutrition treatments
- Dosage calculation
- Strong clinical judgment
- Intravenous Therapy
- Triaging
- Cardiac Arrest
- Nursing Consultation
- Blood Draw and Sample Collection
- Patient Assessments
- Direct Patient Care
- Medication and IV administration
- Medication Administration
Affiliations
Alpha Sigma Lambda Honor Society
Certification
- PALS - Pediatric Advanced Life Support
- ACLS - Advanced Cardiac Life Support
- BLS - Basic Life Support
Timeline
Registered Nurse
Recovery Centers Of America
10.2023 - 08.2024
Registered Nurse
Brightstar Healthcare
01.2023 - 06.2023
Registered Nurse, Emergency Department
Medstar Southern Maryland Hospital
03.2022 - 12.2022
Registered Nurse / Emergency Department
RN Network
08.2021 - 02.2022
Registered Nurse / Emergency Department
Level One Personnel
01.2021 - 07.2021
Registered Nurse
Pathways
08.2018 - 01.2021
Registered Nurse / Pediatric Triaging
Pediatric Healthline
12.2017 - 08.2018
Registered Nurse - Med Surg / ER / Observation
Anne Arundel Medical Center
08.2011 - 11.2017
Registered Nurse - Neuro Stepdown
Chesapeake General Hospital
03.2011 - 08.2011
Registered Nurse - Cardiac Stepdown
Sentara Norfolk General Heart Hospital
07.2008 - 03.2011
Associate of Science Nursing - Nursing
Sentara College of Health Sciences
Some College (No Degree) - Social Work
Walden University
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