Summary
Overview
Work History
Education
Skills
Timeline
Generic

Howard Patterson

Glen Burnie

Summary

Experienced Merchandising Supervisor with over 20 years in merchandising leadership. Proven track record in managing large teams, executing planograms, coordinating store resets, and assisting in new store openings. Skilled in team development, issue resolution, and building strong client/store relationships. Recognized for exceeding performance goals. Leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.

Overview

23
23
years of professional experience

Work History

Territory Supervisor

SAS Retail Services
11.2012 - Current
  • - Manage a territory of 40+ Giant of Landover stores with oversight of 60+ merchandisers and 8 team leads.
  • - Exceeded performance goals, leading top-performing teams in set times and execution.
  • - Trained new ISE team captains and supported system/technology adoption.
  • - Directed store resets, remodels, and new openings under the Renew program.
  • - Hired, trained, and coached ISE/Renew team members.
  • Ensured customer satisfaction by addressing concerns promptly and providing exceptional service.
  • - Resolved operational issues, optimized workflows, and upheld merchandising standards.
  • Implemented effective time management techniques, allowing for efficient prioritization of tasks and responsibilities within the role.
  • - Collaborated with store leadership to align execution with brand goals.
  • Coordinated communication efforts across multiple departments ensuring smooth implementation of projects within the assigned territory.

In Store Execution Team Lead

ACOSTA Sales and Marketing
01.2009 - 11.2012
  • - Managed a team of 12 merchandisers in executing planograms and store resets.
  • - Maintained strong relationships with store management to ensure program success.

In Store Execution Team Lead

Convergence Marketing
01.2007 - 01.2009
  • - Managed a 12-member team, coordinating retail merchandising and display execution.
  • - Ensured compliance with ISE reset schedules and resolved on-site issues.

In Store Execution Team Lead

CROSSMARK
01.2005 - 01.2007
  • - Oversaw merchandising team and implemented efficient product placements per planogram designs.

In Store Execution and VIP Program Team Lead

Convergence Marketing
01.2004 - 01.2005
  • - Directed team in executing resets for ISE and VIP programs, and led issue resolution across locations.

In Store Execution and VIP Program Team Lead

Store Cast
07.2003 - 01.2004
  • - Managed team with 15 reps across different vendor companies; maintained compliance with planograms and store standards.
  • Coached team members in techniques necessary to complete job tasks.

Retail Merchandiser

Store Cast
10.2002 - 07.2003
  • - Executed resets, scanned for compliance, and maintained optimal stock placement and promotional displays.

Education

High School Diploma -

Patterson High School
Baltimore, MD
05.2004

Skills

  • Team Leadership & Development
  • Planogram Execution
  • Project planning
  • Store Resets & Remodels
  • Client Relationship Management
  • Training & Performance Coaching
  • Issue Resolution
  • Attention to detail
  • Merchandising strategies
  • Goal oriented
  • Team building
  • Task delegation

Timeline

Territory Supervisor

SAS Retail Services
11.2012 - Current

In Store Execution Team Lead

ACOSTA Sales and Marketing
01.2009 - 11.2012

In Store Execution Team Lead

Convergence Marketing
01.2007 - 01.2009

In Store Execution Team Lead

CROSSMARK
01.2005 - 01.2007

In Store Execution and VIP Program Team Lead

Convergence Marketing
01.2004 - 01.2005

In Store Execution and VIP Program Team Lead

Store Cast
07.2003 - 01.2004

Retail Merchandiser

Store Cast
10.2002 - 07.2003

High School Diploma -

Patterson High School
Howard Patterson