Hristos Giamanis
Baltimore
Summary
Custome obsessed individual focused on delivering results, having a bias for action and known for my de-escalation skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction, insisting on high standards and driving positive outcomes.
Overview
10
10
years of professional experience
2009
2009
years of post-secondary education
Work History
Warehouse Associate
Amazon LLC
05.2023 - Current
- Help support daily management of department duties, includes allocating labor, leading meetings, assigning job duties and communicating with internal and external suppliers.
- Escalates barriers to Operations leaders.
- Drives and executes standard work in the areas of Safety, Quality and Productivity to meet daily operational goals.
- Problem solving on-boarding new recruits and help them understand their duties and responsibilities here at Amazon.
- Data analytics.
- Demonstrated communication skills with all levels of Amazon associates and management.
- Staffing floors for the continued success in the stow department.
Assistant Process Associate
Amazon LLC
Dundalk
05.2022 - Current
- Managed daily operations planning and staffing to ensure efficient labor allocation and cost reduction.
- Improved essential process path productivity by 56%. Creating an inclusive and positive environment.
- Hired and developed associates that positively impacted building performance, and insist on the highest of standards.
- Created a "startup" area for problem solve associates that has seen a 18% improvement in fast starts, idle time.
- Implemented quality control measures to uphold company standards and reduced defects By 12%
- Planned and led weekly meetings to help associates overcome barriers and improve process productivity.
- Evaluated individual and team performance using 1:1 engagement to help deliver results and overcome barriers
- Developed associates,mentoring and directly impacting their growth to become team leads in other departments.
- Developed and executed projects that improved process performance and productivity by 18%.
- Provided leadership, insight and mentoring to newly hired employees to deliver results across all process paths.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Coordinated training sessions for new employees on company policies and procedures
CEO
Ebay
02.2016 - 01.2023
- Successfully founded and maintained an e-commerce shop online focused on the sale of gold and silver bullion as well as currency both ancient and recent.
- Organized and photographed inventory for sale.
- Wrote basic html templates for attractive, clear listings.
- Answered email inquiries regarding the store and its merchandise.
- Maintained records related to sales.
- Packaged and shipped inventory to customers.
Education
G.E.D -
Dundalk community College
Skills
- Microsoft word, excel and PowerPoint
- Eagle scout
- Team leader
- Problem solver
- Stow ambassador
- Process guide
- Process assistant
- Training development
- Process optimization
- Cost reduction strategies
- Operations support
Timeline
Warehouse Associate
Amazon LLC
05.2023 - Current
Assistant Process Associate
Amazon LLC
05.2022 - Current
CEO
Ebay
02.2016 - 01.2023
G.E.D -
Dundalk community College