Summary
Overview
Work History
Education
Skills
References
Timeline
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Hunter Austin

Stevensville

Summary

Dynamic and results-driven professional with experience at Ritas Italian Ice, excelling in customer service and teamwork. Proven ability to manage high-volume settings while utilizing Microsoft Office Suite for effective communication and time management. Recognized for enhancing customer satisfaction through upselling techniques and conflict resolution skills.

Overview

5
5
years of professional experience

Work History

Volunteer

QACPS Christmas Angels
Stevensville
09.2020 - Current
  • Help organize and distribute holiday gifts for underprivileged children
  • Coordinate with local schools and community families through social media and referrals
  • Developed strong communication and collaboration skills
  • Gained experience in event organization and charitable outreach

Crew Member

Ritas Italian Ice
Stevensville
05.2021 - 09.2024
  • Delivered excellent customer service in a fast-paced food environment
  • Collaborated with coworkers to ensure smooth shift operations
  • Handled cash register and point-of-sale transactions with accuracy
  • Learned to work effectively as part of a team under pressure

Education

B.A. - Marketing

Alvernia University
Reading, PA
05.2028

Skills

  • Microsoft Word
  • Microsoft Excel
  • Microsoft Office Suite
  • Communication
  • Teamwork
  • Leadership
  • Time Management
  • Menu Memorization
  • Table Service Etiquette
  • Point of Sale (POS) System Operation
  • Conflict Resolution
  • Upselling Techniques
  • Multitasking in High-Volume Settings

References

JT Towers, Available upon request

Timeline

Crew Member

Ritas Italian Ice
05.2021 - 09.2024

Volunteer

QACPS Christmas Angels
09.2020 - Current

B.A. - Marketing

Alvernia University

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Hunter Austin