Hunter Hall
Washington Concierge
Suitland
4
years of professional experience
Motivated, dependable, and hardworking young professional with experience in concierge services and vocational education volunteer work. Possesses strong customer service, communication, teamwork, and problem-solving skills. Seeking an opportunity to apply existing experience, develop new skills, and contribute to a professional work environment while continuing to grow personally and professionally.
Work History
Kitchen Utility Worker
1 Year 9 Months- Maintain cleanliness and sanitation of kitchen areas, equipment, and workstations.
- Wash and sanitize dishes, utensils, pots, pans, and cooking equipment.
- Assist kitchen staff with basic food preparation and daily kitchen operations
- .Deliver meals to memory care residents on the second and third floors, ensuring timely and accurate food service.
- Assist with meal distribution while demonstrating patience, professionalism, and respect for residents.
- Sweep, mop, and maintain floors to ensure a clean and safe working environment.
- Remove trash and properly dispose of waste according to sanitation guidelines.
- Organize and restock kitchen supplies and equipment.
- Follow food safety, sanitation, and workplace safety procedures.
- Work cooperatively with kitchen staff to ensure efficient daily operations.
Residential Weekend Overnight Concierge
2 Years- Provide professional and courteous customer service to residents, guests, and visitors.
- Greet residents and visitors while maintaining a welcoming and professional environment.
- Monitor building entrances, exits, and security cameras to ensure the safety and security of residents and property.
- Verify visitor identification and authorization before granting access to the building.
- Answer telephone calls, respond to resident inquiries, and provide assistance as needed.
- Receive, log, organize, and distribute packages and deliveries to residents.
- Monitor common areas and report suspicious activities, maintenance concerns, and safety hazards.
- Respond to resident concerns, maintenance emergencies, and unexpected situations in a timely and professional manner.
- Conduct routine inspections of common areas to ensure building safety, cleanliness, and security.
- Maintain accurate daily activity logs, incident reports, and shift records.
- Communicate important building updates and resident concerns to management.
- Work independently during overnight shifts while demonstrating reliability, professionalism, and strong problem-solving skills.
Volunteer Assistant
8 Months- Schedule appointments for staff and specific employees, coordinating calendars to support daily operations.
- Organize billing, customer, and client files to keep records accessible and accurate.
- Support data entry for project paperwork and office records, maintaining consistent information flow.
- Assist with office administration tasks, including file organization and meeting setup coordination.
- Maintain organized follow-up using Microsoft Outlook to manage daily correspondence and scheduling tasks.
Vocational Education Volunteer
8 Months- Tutored students in specific subjects, resulting in improvement in their grades and academic confidence.
- Assisted with after-school programs, providing support and guidance to students in extracurricular activities.
- Helped with fundraising activities, school programs and resources.
- Organized and set up classrooms for activities, creating an engaging and conducive learning environment for students.
- Supervised students during recess and lunch, ensuring their safety and promoting positive behavior.
Education
High School Diploma
Skills
One-on-one student support
Academic tutoring techniques
After-school program support
Positive reinforcement techniques
Supervision and safety awareness
Scheduling coordination
Records management
Data entry
Customer inquiry handling
Phone etiquette
Written communication
Inventory ordering
Office supply management
Meeting setup and coordination
Guest relations
Conflict resolution
Front desk operations
Appointment scheduling
Visitor management
File organization
Office administration
Calendar coordination
Inventory tracking
Vendor coordination
Event coordination
Microsoft Outlook
Timeline
Kitchen Utility Worker
Vitality Living Arlington
02.2025 - CurrentRead More
Residential Weekend Overnight Concierge
Washington Concierge
11.2024 - CurrentRead More
Volunteer Assistant
Steven’s Home Improvement
06.2023 - 02.2024Read More
Vocational Education Volunteer
The House of Leah
05.2022 - 01.2023Read More
Suitland High School
High School Diploma
Read More