Ian Farrell
Sykesville
Summary
Dynamic professional leader with extensive experience in driving operational excellence and strategic growth across diverse industries. Proven track record of fostering team collaboration and delivering impactful results in fast-paced environments. Expertise in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures that enhance employee engagement. Recognized for adaptability, effective communication skills, and strong decision-making abilities that contribute to organizational success.
Overview
16
16
years of professional experience
Work History
General Manager
Ohana Growth Partners
Timonium, MD, USA
01.2019 - 01.2026
- In absence of Regional Manager, served as acting RM and point of contact for the region.
- Utilized managerial strategies to implement the Ohana culture at various locations across the franchise thereby creating a positive environment for team and members alike.
- Transferred leadership skills while facilitating seminars and developmental classes to current Managers as well as creating new training strategies to support the training department.
- Acts as a servant leader, leading by example to emphasize PFGP culture, philosophy and vision across multiple regions while facilitating numerous duties and positions.
- Knowledgeable in Presale and New Club opening processes.
- Supported clubs with facility maintenance and equipment installation.
- Collaborated across all departments on various projects within the franchise to further the company's strategy and execution.
Owner and Operator
DIBS Catering
Lansdowne, MD, USA
01.2010 - 10.2018
- Regulated all day-to-day operations of the company including acquiring and training employees, customer retention, payroll, inventory, purchasing, invoice payments and customer correspondence.
- Executed grassroots marketing techniques in order to grow the business from pharmaceutical catering to a wide variety of events and occasions.
- Prepared budgets and profit and loss spreadsheets to track all operational metrics in order to identify opportunities for improvement and growth.
- Maintained a facility that exceeded Health Department requirements.
Education
High school diploma -
Grants Pass High School
Grants Pass, OR05.1991
Skills
- Team leadership
- Relationship building
- Conflict resolution
- Strategic planning
- Motivating teams
- Quality assurance controls
- Performance management
- Compliance
- Staff training
- Team development
- Staff management
- Regulatory compliance
- Cash handling
- Customer service
- Interviewing
- Leadership
- Logistics compliance
- Food handling
- Food safety
- Technical Proficiency
- Delivery driver experience
- Hospitality
- Attention to detail
- Leadership and team building
- Problem resolution
- Operations management
- Efficient multi-tasker
Timeline
General Manager
Ohana Growth Partners
01.2019 - 01.2026
Owner and Operator
DIBS Catering
01.2010 - 10.2018
High school diploma -
Grants Pass High School