Summary
Overview
Work History
Education
Skills
Timeline
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Ian Jones

Annapolis

Summary

Experienced professional with a background in Afghanistan, demonstrating adaptability and quick learning abilities. Strong critical thinking and problem-solving skills with a proven track record of success in challenging environments. Recognized for exceptional people skills and customer service abilities.

Overview

10
10
years of professional experience

Work History

Assembler

NRL Associates
01.2025 - Current
  • Assembled medical equipment
  • Assured quality and reliance of equipment
  • Assembled radar equipment

Tier 2 Technical Support

Leidos
11.2022 - 05.2024
  • Provide troubleshooting for windows and Mac
  • Support staff for the center of Medicare and Medicaid

Electrical Technician

Kratos Defense
01.2022 - 06.2022
  • Construct wire harnesses based off schematics for various types of rockets
  • Soldering connections
  • Maintain inventory of flight capable hardware
  • IPC wire harness certified
  • Space applications electronic hardware certified

Combat Engineer

Army National Guard
12.2014 - 12.2020
  • Route clearance and reconnaissance.
  • IED detection through various methods.
  • Weapons training.
  • Handling of explosive material
  • Specialized in counter-mobility and mobility for vehicles and personnel.

Foreman

Army National Guard
03.2020 - 07.2020
  • Check and report faults in Telecommunication systems.
  • Hire and run crews to complete contracts.
  • Hands on experience with power tools
  • Ensure duties were achieved
  • Operate company vehicle transporting chemical equipment.

Aerostat Operator

Bravura Information Technology Systems
02.2019 - 11.2019
  • Stationed in Afghanistan
  • Maintain and operate PTDS. (Persistent Threat Detection System)
  • Provide surveillance using the MX-20 and MX-25 camera series.
  • Fiber splicing and electrical wiring.
  • Experience with Forklift, JLG boom lift, ATV/Gators and electrical power Generators.
  • Fault detection, correction of hardware systems

Server

Fishermans inn restaurant
04.2018 - 02.2019
  • Multitasking
  • Operating under pressure
  • Memorization

Contractor

Mars Restoration
08.2017 - 03.2018
  • Conduct inspections of homes for weather related damage.
  • Work with clients insurance to repair damage.
  • Organize and submit paperwork for clients.

Education

High School Diploma -

Kent Island High School
Stevensville, MD
04.2014

Skills

  • Restoration
  • Schematics
  • Customer service
  • Software troubleshooting
  • Electrical experience
  • Surveillance (1 year)
  • Hand tools (1 year)
  • Blueprint Reading
  • Telecommunication
  • ServiceNow
  • IT
  • Technical support
  • High Voltage
  • Sales
  • Desktop Support
  • Help Desk
  • Forklift
  • Network Support
  • Blueprint reading
  • Troubleshooting
  • Telecommunication (Less than 1 year)
  • Windows
  • Active Directory
  • Restoration Industry Experience (1 year)
  • Desktop support
  • Microsoft Office
  • Communication skills
  • Customer service (7 years)
  • Fiber splicing (1 year)
  • Technical Support
  • Assembly and production
  • Attention to detail
  • Repetitive work

Timeline

Assembler

NRL Associates
01.2025 - Current

Tier 2 Technical Support

Leidos
11.2022 - 05.2024

Electrical Technician

Kratos Defense
01.2022 - 06.2022

Foreman

Army National Guard
03.2020 - 07.2020

Aerostat Operator

Bravura Information Technology Systems
02.2019 - 11.2019

Server

Fishermans inn restaurant
04.2018 - 02.2019

Contractor

Mars Restoration
08.2017 - 03.2018

Combat Engineer

Army National Guard
12.2014 - 12.2020

High School Diploma -

Kent Island High School

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Ian Jones