Ian Jones
Annapolis
Summary
Experienced professional with a background in Afghanistan, demonstrating adaptability and quick learning abilities. Strong critical thinking and problem-solving skills with a proven track record of success in challenging environments. Recognized for exceptional people skills and customer service abilities.
Overview
10
10
years of professional experience
Work History
Assembler
NRL Associates
Stevensville, MD
01.2025 - Current
- Assembled medical equipment
- Assured quality and reliance of equipment
- Assembled radar equipment
Tier 2 Technical Support
Leidos
Baltimore, MD
11.2022 - 05.2024
- Provide troubleshooting for windows and Mac
- Support staff for the center of Medicare and Medicaid
Electrical Technician
Kratos Defense
Glen Burnie, MD
01.2022 - 06.2022
- Construct wire harnesses based off schematics for various types of rockets
- Soldering connections
- Maintain inventory of flight capable hardware
- IPC wire harness certified
- Space applications electronic hardware certified
Combat Engineer
Army National Guard
La Plata, MD
12.2014 - 12.2020
- Route clearance and reconnaissance.
- IED detection through various methods.
- Weapons training.
- Handling of explosive material
- Specialized in counter-mobility and mobility for vehicles and personnel.
Foreman
Army National Guard
Washington, DC
03.2020 - 07.2020
- Check and report faults in Telecommunication systems.
- Hire and run crews to complete contracts.
- Hands on experience with power tools
- Ensure duties were achieved
- Operate company vehicle transporting chemical equipment.
Aerostat Operator
Bravura Information Technology Systems
Aberdeen, MD
02.2019 - 11.2019
- Stationed in Afghanistan
- Maintain and operate PTDS. (Persistent Threat Detection System)
- Provide surveillance using the MX-20 and MX-25 camera series.
- Fiber splicing and electrical wiring.
- Experience with Forklift, JLG boom lift, ATV/Gators and electrical power Generators.
- Fault detection, correction of hardware systems
Server
Fishermans inn restaurant
Grasonville, MD
04.2018 - 02.2019
- Multitasking
- Operating under pressure
- Memorization
Contractor
Mars Restoration
Clinton, MD
08.2017 - 03.2018
- Conduct inspections of homes for weather related damage.
- Work with clients insurance to repair damage.
- Organize and submit paperwork for clients.
Education
High School Diploma -
Kent Island High School
Stevensville, MD04.2014
Skills
- Restoration
- Schematics
- Customer service
- Software troubleshooting
- Electrical experience
- Surveillance (1 year)
- Hand tools (1 year)
- Blueprint Reading
- Telecommunication
- ServiceNow
- IT
- Technical support
- High Voltage
- Sales
- Desktop Support
- Help Desk
- Forklift
- Network Support
- Blueprint reading
- Troubleshooting
- Telecommunication (Less than 1 year)
- Windows
- Active Directory
- Restoration Industry Experience (1 year)
- Desktop support
- Microsoft Office
- Communication skills
- Customer service (7 years)
- Fiber splicing (1 year)
- Technical Support
- Assembly and production
- Attention to detail
- Repetitive work
Timeline
Assembler
NRL Associates
01.2025 - Current
Tier 2 Technical Support
Leidos
11.2022 - 05.2024
Electrical Technician
Kratos Defense
01.2022 - 06.2022
Foreman
Army National Guard
03.2020 - 07.2020
Aerostat Operator
Bravura Information Technology Systems
02.2019 - 11.2019
Server
Fishermans inn restaurant
04.2018 - 02.2019
Contractor
Mars Restoration
08.2017 - 03.2018
Combat Engineer
Army National Guard
12.2014 - 12.2020
High School Diploma -
Kent Island High School