Ian Mudrey
Newmarket
Summary
Dependable and hardworking individual with strong work ethic and positive attitude. Experienced in basic safety protocols and efficient material handling techniques, such as lifting and transporting heavy items, inventory, customer service, and teamwork. Committed to ensuring smooth and timely operations to support overall productivity of team.
Overview
3
3
years of professional experience
Work History
Loader and Unloader
CINTAS, Professional Uniform and Facility Services
08.2024 - 08.2025
- Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
- Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
- Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
- Facilitated smooth operations by closely collaborating with team members to coordinate loading and unloading processes.
- Increased warehouse organization by sorting incoming shipments and properly storing materials in designated locations.
- Supported warehouse team in maintaining clean workspaces, effectively reducing potential hazards and fostering a positive working atmosphere.
- Performed routine inspections of loading equipment, ensuring its safe operation and reducing the risk of accidents or delays.
- Demonstrated adaptability with cross-training in various warehouse roles, providing support where needed during busy periods.
- Enhanced overall team performance by sharing knowledge and tips on efficient loading and unloading techniques with fellow employees.
- Fostered culture of continuous improvement, suggesting process enhancements.
- Decreased loading errors, paying close attention to order details and specifications.
- Promoted safe working environment, promptly reporting and addressing potential hazards.
Clerk
QuikTrip
09.2022 - 10.2024
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Supported kitchen staff with timely completion of daily tasks, ensuring smooth gas station operations.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Maintained a professional atmosphere within the gas station setting through effective communication skills and polished presentation abilities.
- Ensured compliance with all regulatory requirements by conducting regular audits of the gas station procedures.
- Reduced errors in data entry through rigorous attention to detail and double-checking work.
- Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
- Enhanced customer service with timely and accurate information when handling inquiries.
- Enhanced team morale, organized the staff, and fostering positive work environment.
Mover
Pink Zebra Moving Company
08.2023 - 06.2024
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 110 lbs.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Moved furniture and boxes using utility dolly and truck ramp.
- Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
- Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
- Inspected items for damage and reported issues to supervisor for resolution.
- Strapped items down over protective padding to secure throughout transportation.
- Followed verbal and written instructions to properly move and ship products.
- Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
- Followed safety protocols to prevent accidents and injuries.
- Facilitated smooth communication between clients and the moving team, addressing any questions or concerns promptly.
- Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
- Provided physical assistance during heavy lifting tasks as needed, minimizing risk of injury for both employees and clients'' possessions.
- Communicated with customers courteously and professionally to drive satisfaction.
- Improved client satisfaction by carefully packing and transporting their belongings in a timely manner.
- Assisted clients with furniture disassembly and reassembly, ensuring proper setup at the new location.
- Communicated with clients to understand their specific needs, tailoring services accordingly for a seamless moving experience.
- Maintained excellent customer service, addressing any concerns and providing solutions as needed.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Collaborated with other movers to establish priorities during complex moves involving multiple locations or large quantities of items.
- Ensured safe transportation of items by properly loading and securing them in the moving truck.
- Cleaned and maintained truck and other equipment to maintain optimum working condition.
- Managed time effectively, ensuring that all tasks were completed within allotted schedules while maintaining attention to detail.
- Assisted in relocation of specialty items, such as pianos and antiques, with special attention to detail and care.
- Developed checklist for move-day essentials, ensuring nothing was overlooked.
- Increased customer base through word-of-mouth, thanks to exceptional service and professionalism.
- Streamlined loading process to ensure safe transport of goods, minimizing breakage.
Education
Catawba Ridge High School
Fort Mill, SCSkills
- Problem-solving
- Willing to learn
- Loading and unloading efficiently
- Team collaboration
- Loading and unloading efficiency
- Shipping and receiving
- Sorting, labeling, and shipment processing
- Order picking
- Inventory accuracy
- Freight handling
- Warehouse safety, including safe chemical handling
Timeline
Loader and Unloader
CINTAS, Professional Uniform and Facility Services
08.2024 - 08.2025
Mover
Pink Zebra Moving Company
08.2023 - 06.2024
Clerk
QuikTrip
09.2022 - 10.2024
Catawba Ridge High School
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