Ian Ooko
Burtonsville
Summary
Skilled and personable banking associate with eight years of banking experience seeking growth and a challenging and rewarding career in the banking industry where my work ethic, education, and creativity can be used to help TD Bank's mission and goals.
Overview
12
12
years of professional experience
Work History
Banking Associate
TD Bank
09.2017 - Current
- Overseeing daily banking operations, ensuring all transactions are processed accurately and efficiently.
- Assisted the management team in managing all aspects of branch operations and ensuring efficient operation on a day-to-day basis.
- Collaborated with other departments to ensure the smooth functioning of the bank while providing legendary customer service.
Sales Associate
Beauty Lane
08.2013 - 11.2017
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Assisted in inventory management, accurately tracking stock levels and reducing discrepancies.
- Ensured that each customer received the best service possible, and also assisted in the execution of all store initiatives that contributed to high sales by 40%.
Education
Associate of Arts - Communications
Montgomery College
Rockville, MDBachelor of Science - Business Administration
University of Great Falls
Great Falls, MT08-2017
Skills
Skilled and personable banking associate with eight years’ of banking experience providing consistent, approachable customer service, and excellent interpersonal skills
Ability to work under pressure and make critical decisions to ensure the smooth functioning of the bank
Excellent customer service skills to understand and meet client needs, build customer relationships and loyalty
Four years of collegiate sports (Soccer)
Demonstrated leadership, teamwork, and time management skills that can be applied to a business career
Served as Vice Captain, leading the team to a very productive regular season and a conference final which was the first in the school’s history
Languages
English
Native or Bilingual
Swahili
Native or Bilingual
Timeline
Banking Associate
TD Bank
09.2017 - Current
Sales Associate
Beauty Lane
08.2013 - 11.2017
Associate of Arts - Communications
Montgomery College
Bachelor of Science - Business Administration
University of Great Falls