Ibtihal Zouitina
Windsor Mill
Summary
Detail-oriented Organized Cleaner recognized for delivering high-quality cleaning services with efficiency. Proven ability to build and maintain long-term client relationships, resulting in repeat business and customer satisfaction. Core competencies include attention to detail, time management, and a strong work ethic. Aiming to enhance service offerings while ensuring the highest standards of cleanliness.
Overview
2
2
years of professional experience
Work History
Manager
Amour dl’a crepe
Baltimore
01.2024 - Current
- Monitored KPIs to assess performance and pinpoint areas needing enhancement.
- Handled customer complaints efficiently to uphold brand reputation.
- Oversaw staff activities and resolved concerns.
Order Writer
Whole Foods Market
Columbia
02.2023 - 02.2024
- Managed back-orders by communicating regularly with vendors about product availability.
- Handled escalated customer complaints or issues relating to order fulfillment processes.
- Maintained accurate records of all orders placed by customers.
Education
Some College (No Degree) - IT Network Security
Ccbc
Catonsville, MDSkills
- Marketing
- Risk management
- Project planning
- Safety procedures
- Attention to Cleanliness
Timeline
Manager
Amour dl’a crepe
01.2024 - Current
Order Writer
Whole Foods Market
02.2023 - 02.2024
Some College (No Degree) - IT Network Security
Ccbc