Idris Golden
Temple Hills
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
18
18
years of professional experience
Work History
Compost Coordinator
Compost Crew Inc.
02.2021 - Current
- Developed clear guidelines for material acceptance at the facility, ensuring only suitable organic matter was processed into compost.
- Ensured compliance with local and federal regulations through consistent documentation and reporting.
- Maintained open communication channels between team members, fostering an environment of collaboration and continuous improvement.
- Continuously evaluated operations efficiency by conducting thorough audits on workflow processes, identifying areas for further optimization.
- Increased overall efficiency with streamlined management processes in compost coordination.
- Streamlined material transportation logistics, ensuring timely delivery of raw materials from collection points to processing facilities.
Transportation Specialist
Goodwill Industries
12.2019 - 02.2021
- Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols, and guidelines.
- Implemented tracking system for shipments, improving visibility for both team and customers.
- Strengthened relationships with key clients by providing timely and accurate updates on shipment statuses.
- Enhanced customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Transported and stored 50 lbs or more of cargo onto trucks, organizing and securing containers for safe long-haul drives and routes.
Driver
Wheelz Inc.
06.2019 - 12.2019
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Independent Contractor
TransLogistics Inc.
06.2006 - 03.2019
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Educated staff on organizational mission and goals to help employees achieve success.
School Police Officer
District Of Columbia Public Schools
04.2017 - 05.2018
- Collaborated with school administrators to develop and implement comprehensive emergency response plans.
- Trained faculty members in conflict resolution techniques to foster a safe learning environment for all students.
- Contributed to developing threat assessment protocols that aided in identifying potential risks within the school community early on.
- Investigated criminal matters occurring within school and on school property, compiling findings into detailed activity reports.
Special Police Officer
George Washington University - GWU
05.2014 - 03.2017
- Enhanced public safety by conducting regular patrols and surveillance of assigned areas.
- Increased public trust in Special Police Officers through professional conduct and adherence to department policies and procedures.
- Developed strong relationships within the community by attending meetings, addressing concerns, and fostering open communication between residents and law enforcement agencies.
- Assisted in crime prevention efforts by collaborating with local law enforcement agencies and community organizations.
- Contributed to the maintenance of a safe working environment within assigned facilities by monitoring alarm systems and ensuring facility compliance with applicable security regulations.
- Reduced incident response time by effectively communicating with dispatchers and fellow officers using radio systems.
- Conducted thorough property inspections, identifying potential security vulnerabilities and recommending appropriate preventative measures.
Special Police Officer
Evergreen Protective Services Inc.
01.2014 - 04.2014
- Maintained order during special events, ensuring a safe environment for attendees and participants.
- Increased public trust in Special Police Officers through professional conduct and adherence to department policies and procedures.
- Developed strong relationships within the community by attending meetings, addressing concerns, and fostering open communication between residents and law enforcement agencies.
- Effectively diffused tense situations involving disputes or altercations through verbal communication skills and conflict resolution techniques, promoting a peaceful environment for all involved parties.
- Contributed to the maintenance of a safe working environment within assigned facilities by monitoring alarm systems and ensuring facility compliance with applicable security regulations.
- Reduced incident response time by effectively communicating with dispatchers and fellow officers using radio systems.
- Improved overall security at various locations by implementing access control measures and monitoring CCTV systems.
Delivery Driver
Little Miss Muffin Inc.
09.2013 - 01.2014
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Independent Contractor
LaserShip Inc.
11.2012 - 04.2013
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Observed packing operations to verify conformance to specifications.
- Devised and implemented processes and procedures to streamline operations.
Education
Bachelor of Science - Sociology/Criminal Justice
Southern University And A & M College
Baton Rouge, LA05.2000
Skills
- Waste Management Expertise
- Volunteer Recruitment
- Recycling Programs
- Environmental Regulations Compliance
- Law Enforcement
- Security
- Delivery Driver Experience
- Independent Contractor
Timeline
Compost Coordinator
Compost Crew Inc.
02.2021 - Current
Transportation Specialist
Goodwill Industries
12.2019 - 02.2021
Driver
Wheelz Inc.
06.2019 - 12.2019
School Police Officer
District Of Columbia Public Schools
04.2017 - 05.2018
Special Police Officer
George Washington University - GWU
05.2014 - 03.2017
Special Police Officer
Evergreen Protective Services Inc.
01.2014 - 04.2014
Delivery Driver
Little Miss Muffin Inc.
09.2013 - 01.2014
Independent Contractor
LaserShip Inc.
11.2012 - 04.2013
Independent Contractor
TransLogistics Inc.
06.2006 - 03.2019
Bachelor of Science - Sociology/Criminal Justice
Southern University And A & M College
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