Igor Tutnjevic
Bethesda
Summary
Dynamic Senior Operations Officer at The World Bank, adept at enhancing operational efficiency and driving organizational development. Successfully managed a $130 million budget, implementing strategic initiatives that improved project outcomes. Skilled in workforce planning and process improvement, while mentoring teams to foster a culture of excellence and accountability.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Senior Operations Officer
The World Bank
02.1998 - 04.2026
- Streamlined operational workflows to enhance efficiency and reduce processing times.
- Led cross-functional teams to implement strategic initiatives aligning with organizational goals.
- Developed and maintained performance metrics to monitor project outcomes and operational effectiveness.
- Facilitated capacity-building workshops, mentoring junior staff on best practices in operations management.
- Managing five year cycle budget of $130 million financed from multi donor trust funds with contributions from 35 different governments and philanthropies.
- Prepared operational and financial reporting packages for senior management and donors,
Education
Economics
School of Economics And Business, University of Sarajevo
Sarajevo, Bosnia And Herzegovina07-1991
Skills
- Operational efficiency
- Organizational development
- Workforce planning
- Cost reduction
- Budgeting
- Auditing
- Process Improving
Accomplishments
- Established several new branch offices in Serbia, Bosnia and Herzegovina, Kosovo, North Macedonia and Indonesia.
- Involved in audit of number of regional offices, including Vietnam, China, Bangladesh and South Africa.
- Managed financial audit requested by the European Commission of several World Bank trust funds.
- Managed design, procurement and implementation of management information systems in several departments.
- Created internal staff learning curriculums for number of departments.
Certification
- Diploma of Financial Management
Languages
English
Native or Bilingual
Serbian
Native or Bilingual
Croatian
Native or Bilingual
German
Professional Working
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Historical Exploration
- Road Trips
Timeline
Senior Operations Officer
The World Bank
02.1998 - 04.2026
Economics
School of Economics And Business, University of Sarajevo
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