Dynamic Senior Operations Officer at The World Bank, adept at enhancing operational efficiency and driving organizational development. Successfully managed a $130 million budget, implementing strategic initiatives that improved project outcomes. Skilled in workforce planning and process improvement, while mentoring teams to foster a culture of excellence and accountability.
- Established several new branch offices in Serbia, Bosnia and Herzegovina, Kosovo, North Macedonia and Indonesia.
- Involved in audit of number of regional offices, including Vietnam, China, Bangladesh and South Africa.
- Managed financial audit requested by the European Commission of several World Bank trust funds.
- Managed design, procurement and implementation of management information systems in several departments.
- Created internal staff learning curriculums for number of departments.
- Diploma of Financial Management