Ilijah Roberts
Baltimore
Summary
Highly motivated and organized accounting major offering reliability and keen eye for detail, eager to learn and grow in transportation industry. Brings ability to quickly understand vehicle operations and safety protocols. Ready to use and develop navigational skills and mechanical aptitude in Class A Truck Driver role.
Overview
3
3
years of professional experience
Work History
HEAD FOOD RUNNER
MISS SHIRLEY’S CAFÉ
06.2021 - 01.2023
- Work as a team player; offer insight into menu items to improve customer experience.
- Worked autonomously in a fast-paced environment improving workflow and productivity.
- Utilize communication and interpersonal skills to gain feedback on service/quality.
- Complete clerical work tasks including organization filing, answering incoming calls, assisting with administrative duties, and supporting staff.
- Reduced order errors through meticulous attention to detail, ensuring accurate plate presentation and dish specifications.
- Trained new food runners in restaurant procedures, leading to increased team productivity and effectiveness.
ORDER SELECTOR (PICKER)
CHESAPEAKE BEVERAGE
04.2023 - 08.2023
- Contributed to the reduction of workplace accidents by following safety protocols when operating machinery or moving heavy items.
- Able to pull, push, pick up and carry 40 pounds.
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Minimized damaged items through careful handling of fragile products while selecting orders.
- Improved overall customer satisfaction by consistently meeting order deadlines and maintaining high levels of accuracy.
CREW MEMBER
FIVE GUYS
12.2020 - 08.2022
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Handled customer complaints and concerns promptly, escalating complex issues to supervisor
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Education
Associate of Applied Science - Accounting
Baltimore City Community College
Baltimore, MD05-2026
HIGH SCHOOL DIPLOMA -
BALTIMORE POLYTECHNIC INSTITUTE
06.2022
Skills
- Leadership Skills
- Highly Motivated/Organized
- Critical Thinking Skills
- Effective Communication Skills
- Class A commercial Driver's license
- DOT compliance
- Safe driving practices
- Defensive driver training
- Vehicle inspections
- Attention to detail
- Clean MVR
- Customer service
- Double and triple trailers endorsement
- Tanker endorsement
Timeline
ORDER SELECTOR (PICKER)
CHESAPEAKE BEVERAGE
04.2023 - 08.2023
HEAD FOOD RUNNER
MISS SHIRLEY’S CAFÉ
06.2021 - 01.2023
CREW MEMBER
FIVE GUYS
12.2020 - 08.2022
Associate of Applied Science - Accounting
Baltimore City Community College
HIGH SCHOOL DIPLOMA -
BALTIMORE POLYTECHNIC INSTITUTE
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