Imani Bell
Baltimore
Summary
Dedicated professional with a proven track record in material handling and customer service, exemplified during tenure at Kohls Distribution Center. Skilled in order picking and processing, and recognized for enhancing warehouse efficiency. Demonstrates exceptional team leadership and collaboration, consistently meeting productivity goals. Achieved significant improvements in order accuracy, underscoring a commitment to excellence and reliability.
Overview
3
3
years of professional experience
Work History
Warehouse Picker
Kohls Distribution Center
11.2024 - Current
- Used scanners to quickly locate and track items in warehouse.
- Collaborated with team members to achieve daily pick and pack goals.
- Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
- Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
- Improved order accuracy by diligently picking products according to pick lists and packing slips.
Cashier
Family Dollar
08.2024 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Head Cashier
Home Depot
04.2022 - 06.2024
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Assisted customers by answering questions and fulfilling requests.
- Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
Education
High School Diploma -
Coppin Academy High School
Baltimore, MD06-2019
Skills
- Product labeling
- Heavy lifting
- Order picking and processing
- Material handling
- Customer service
- Time management skills
- Patience and empathy
- Team collaboration
- Reliability and punctuality
- Multi-tasking skill
- Team leadership
Timeline
Warehouse Picker
Kohls Distribution Center
11.2024 - Current
Cashier
Family Dollar
08.2024 - 11.2024
Head Cashier
Home Depot
04.2022 - 06.2024
High School Diploma -
Coppin Academy High School
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