IMANI BELTON
Upper Marlboro
Summary
Experienced Leasing Manager committed to delivering exceptional customer service to potential and current residents. Proven ability to maintain community occupancy levels and ensure regulatory compliance. Adept at supporting management and leasing teams in upholding property standards, fostering a positive environment, and contributing to organizational success.
Overview
7
7
years of professional experience
Work History
Multi Site Leasing Manager
Bozzuto
08.2023 - Current
- Complete lease/renewal paperwork to ensure completion to company standards
- Assist the Property Manager with the overall operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc
- Work with leasing staff to ensure that leasing/marketing goals are being met
- Facilitate leasing processes across multiple sites, ensuring high occupancy rates and tenant satisfaction
Leasing Consultant
NVT Staffing
09.2019 - 08.2023
- Leasing Consultant adept at facilitating leasing processes across multiple sites, achieving a 12% increase in lease renewals through effective tenant engagement and retention strategies
- Proficient in using CRM & YARDI software to enhance operational efficiency and resolve tenant issues promptly, reducing turnover rates
- Skilled in market analysis to set competitive rental rates, maximizing property revenue
Front Desk Agent
Marriott
08.2018 - 03.2020
- Managed guest check-ins and check-outs, ensuring smooth and efficient operations
- Resolved guest issues promptly, enhancing customer satisfaction and retention
- Processed reservations and payments accurately, maintaining financial integrity
- Collaborated with housekeeping and maintenance teams to ensure room readiness
- Provided local information and recommendations, enriching guest experiences
Education
Associate Of Business Administration -
Southern New Hampshire University
Hookset, NH05.2024
Skills
- Customer Service
- Market Analysis
- Property Management
- Conflict Resolution
- Customer Retention
- Team Leadership
Timeline
Multi Site Leasing Manager
Bozzuto
08.2023 - Current
Leasing Consultant
NVT Staffing
09.2019 - 08.2023
Front Desk Agent
Marriott
08.2018 - 03.2020
Associate Of Business Administration -
Southern New Hampshire University
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