Traveling
Resourceful Administrative Assistant and multi-tasking Manager well-known for creating positive workplace culture and inspired high-performing teams. Dedicated individual with organizational skills in coordinating and monitoring operations across business departments and in social projects. Motivated and eager to learn, grow and contribute team to achieve company goals. Strongly believe that interpersonal communication, both within the company and externally, is the basis for creating processes. Together with individual strengths of each employee this can weave a successful business, driving development and benefiting society.
. Increased sales and client satisfaction by creating and arranging customized travel itinerary for groups, couples, executives, and special needs clients tailored to individual preferences.
. Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
. Followed up with customers to increase customer service with travel plans.
. Managed complex itinerary changes due to unforeseen circumstances without sacrificing customer satisfaction or incurring unnecessary expenses.
. Improved overall revenue by upselling additional services such as subscription, insurance, and other additional products when appropriate.
. Updated and maintained customer databases to increase customer retention.
. Offered comprehensive travel insurance options, ensuring clients were well-informed and protected.
. Resolved unexpected travel disruptions, maintaining calm and providing solutions to ensure client satisfaction.
. Improved client loyalty by consistently exceeding expectations with personalized travel advice and support.
. Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
. Increased repeat business with exceptional customer service and follow-up communication.
. Solved customer challenges by offering relevant products and services.
. Built relationships with customers to encourage repeat business.
https://exit.md
https://holidayservice.md/
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Traveling
Psychology
Jogging
Personal Сoaching
Social Involvement