Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Inna Nedeoglo

Inna Nedeoglo

Administrative Assistant | Couch | Project Manager | Sales Manager
Chisinau,Moldova

Summary

Resourceful Administrative Assistant and multi-tasking Manager well-known for creating positive workplace culture and inspired high-performing teams. Dedicated individual with organizational skills in coordinating and monitoring operations across business departments and in social projects. Motivated and eager to learn, grow and contribute team to achieve company goals. Strongly believe that interpersonal communication, both within the company and externally, is the basis for creating processes. Together with individual strengths of each employee this can weave a successful business, driving development and benefiting society.

Overview

21
21
years of professional experience
4
4
Language

Work History

Administrative Assistant, Project Manager

Vlastar NGO
Chisinau
03.2018 - Current
  • Coordination of distribution, supply, financing processes
  • Alignment and control of logistics processes
  • Public relations adjustment and communication
  • Interaction with the staff of state departments
  • Work with vulnerable groups of the population
  • Refugee Project Management
  • Project Reporting
  • Volunteering, etc.

Travel Agent

Dyninno Group | ITN SRL
09.2024 - 04.2025

. Increased sales and client satisfaction by creating and arranging customized travel itinerary for groups, couples, executives, and special needs clients tailored to individual preferences.
. Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
. Followed up with customers to increase customer service with travel plans.
. Managed complex itinerary changes due to unforeseen circumstances without sacrificing customer satisfaction or incurring unnecessary expenses.
. Improved overall revenue by upselling additional services such as subscription, insurance, and other additional products when appropriate.
. Updated and maintained customer databases to increase customer retention.
. Offered comprehensive travel insurance options, ensuring clients were well-informed and protected.
. Resolved unexpected travel disruptions, maintaining calm and providing solutions to ensure client satisfaction.
. Improved client loyalty by consistently exceeding expectations with personalized travel advice and support.
. Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
. Increased repeat business with exceptional customer service and follow-up communication.
. Solved customer challenges by offering relevant products and services.
. Built relationships with customers to encourage repeat business.

Board Member, Project Manager, Coach

Viata Fara Limita NGO
Chisinau
08.2013 - 10.2023

https://exit.md

  • Strategic planning and project development
  • Team building, Motivation Coaching
  • Extreme sports projects organization
  • Assistance to vulnerable populations,
  • Researching potential local, regional, national and international funders and assisted in relationship building.
  • Writing and distributing press releases to increase brand visibility.
  • Project reporting and documentation
  • Volunteering, ect.

Operations Manager | Marketing Manager

Seven Hills Development
Chisinau
03.2017 - 04.2021
  • Internal problems solution
  • Public relations building
  • Marketing and promotion, coordination of the SMM department
  • Administrative Assistant and Office workflow support, etc.

Sales Manager

Papa Print
Chisinau
09.2013 - 05.2014
  • Sales processing in advertising
  • Established and cultivated solid business relationships with new or existing customers.
  • Managed workflow between staff, coordinating documents, planning, and creative material distribution.
  • Coordinated with design and media teams to develop high-quality creative assets.

Travel and Visa Manager

Holiday Service
Chisinau
08.2011 - 09.2012

https://holidayservice.md/

  • Visa processing
  • Cooperation with Consulates and Embassies
  • Communication processes
  • Client Support, ect.

Project Coordinator, Coach

Vestea Buna NGO
Chisinau, Moldova
06.2004 - 09.2011

https://www.facebook.com/lageriradosti/?pnref=story

  • Summer Camp Programs Coordination
  • Team Building and leadership coach
  • Entertainment events coordination, etc
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments, etc.

Education

High School Diploma -

Pushkin Liceum
Chisinau, Moldova
06-2007

Bachelor of Science - Business Administration

Academy of Economy of Moldova
Chisinau, Moldova
05-2009

Master of Science - Marketing Management

Academy of Economy of Moldova
Chisinau, Moldova
06-2013

Specialization - Inspired Leadership

Case Western Reserve University
Clevlend, Ohio, USA
04-2021

Communication Studies

Art of Communication
Communicate To Lead Online Courses
09-2022

Discipleship Training School | DSP211 | DSP212

University Of The Nations YWAM
USA
04.2024 - 08.2024

Skills

  • P>Project implementer

  • P>Multiple project coordinator

  • P>Inspiring positive change leader

  • P>Communicator and motivator

  • P>Social work manager

  • P>Relationship building

  • P>Office management

  • P>Documentation and control

  • P>Customer and client relations

Interests

Traveling

Psychology

Jogging

Personal Сoaching

Social Involvement

Timeline

Travel Agent

Dyninno Group | ITN SRL
09.2024 - 04.2025

Discipleship Training School | DSP211 | DSP212

University Of The Nations YWAM
04.2024 - 08.2024

Administrative Assistant, Project Manager

Vlastar NGO
03.2018 - Current

Operations Manager | Marketing Manager

Seven Hills Development
03.2017 - 04.2021

Sales Manager

Papa Print
09.2013 - 05.2014

Board Member, Project Manager, Coach

Viata Fara Limita NGO
08.2013 - 10.2023

Travel and Visa Manager

Holiday Service
08.2011 - 09.2012

Project Coordinator, Coach

Vestea Buna NGO
06.2004 - 09.2011

High School Diploma -

Pushkin Liceum

Bachelor of Science - Business Administration

Academy of Economy of Moldova

Master of Science - Marketing Management

Academy of Economy of Moldova

Specialization - Inspired Leadership

Case Western Reserve University

Communication Studies

Art of Communication
Inna Nedeoglo Administrative Assistant | Couch | Project Manager | Sales Manager