Insiya Bream
SILVER SPRING,Md
Summary
Higher education professional with 19 years of progressive leadership experience in admissions, advising, academic affairs, registrar operations, technology management and enrollment management. Passionate about leveraging technology, data analytics, and project-based methodologies to improve student success and institutional efficiency. Proven track record in operational leadership, strategic planning, and digital credentialing innovation. Within the higher education community, known as a Subject Matter Expert on enabling students to articulate skills in order to meet personal and professional goals, working with educational technology companies to define and build to the needs of students, non-credit pathways & understanding the educational needs of Adult Learners.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Registrar & Associate Vice President
University of Maryland Global Campus (UMGC)
06.2021 - Current
- Lead a 70+ member team responsible for student lifecycle processes from admission to graduation, serving approximately 90,000 students worldwide
- Serve as a business lead that provides strategic direction and on the ground support for the implementation of dozens of technology projects related to the Student Information Systems (PeopleSoft),SalesForce or Document Management System (OnBase).
- Serve as a business lead and technical advisory board representative for institutional technology projects across UMGC, and with Third party contractors. Parter with IT to manage projects related to system enhancements or changes.
- Lead and participate in working groups with my peers in Student Affairs, Admissions, Stateside Military Operations, our divisions in Europe and Asia and IT to collaborate on cross functional workgroups and University wide initiatives
- Use data to ensure that operational Service Level Agreements are met, to communicate the story of students and work accomplished, and to evaluate where there are gaps that may need addressing
- Established UMGC as one of the first institutions across the nation to provide a Comprehensive Learner Record (CLR) to students, and evaluated this work to find out the impact to students, faculty and employers
- Represent the University in industry research, publications, and conference presentations to remain at the forefront of higher education innovation
Adjunct Professor
University of Maryland Global Campus
01.2019 - Current
- I have been teaching first-term experience courses to support student success and retention for the past 6 years
Assistant Vice Provost, Data & Systems
University of Maryland Global Campus (UMGC)
09.2016 - 06.2021
- Developed and implemented operational metrics for eight units within the Office of the Registrar in partnership with the Analytics team
- Managed extended transcript (eT) pilot funded by The Lumina Foundation
- Led a team of 10 data, systems, and functional analysts to enhance data integrity and operational efficiency
- Served as functional advisor on the implementation of a new Student Information System
- Provided oversight to National Student Clearinghouse (NSC) reporting and file submissions
Assistant Vice President, Student Initiatives & Planning
University of Maryland Global Campus (UMGC)
03.2015 - 09.2016
- Established the Student Recruitment Strategy and Initiatives team, defining goals and objectives for student enrollment growth
- Led university-wide projects related to student recruitment and operational efficiency
- Evaluated and implemented technology solutions to improve enrollment management processes
Director of Admissions
University of Maryland Global Campus (UMGC)
03.2011 - 03.2015
- Led a project to automate admissions processes, reducing manual intervention by 70%
- Managed admissions processing across multiple UMGC divisions (Stateside, Europe, and Asia)
- Served as Chair of the Disciplinary Dismissal Committee for incoming students
Assistant Director, Graduate Admissions and International Student Advising
University of Maryland University College
05.2009 - 03.2011
- Managing the overall admissions process for graduate students to ensure accuracy and timeliness and to make sure that a 'student first' philosophy was administered in all actions
- Oversaw the International Student Advising office and performed the duties of a Designated School Official as set forth by Homeland Security
- Primary tasks included: Supervising five admissions staff and one International Student Advisor; Working effectively with staff and faculty across academic units to create business processes; Working effectively with students to ensure a smooth enrollment process; Handling escalated student situations to ensure exceptional customer service; Providing support to all other units, including enrollment management, student affairs, and financial aid; Training and mentoring staff regarding technology, university policies, and professional development; Hiring and training new staff members
International Admissions Evaluator/Advisor
University of Maryland, College Park
03.2005 - 05.2009
- Evaluated foreign academic documentation for admissions purposes
- Planned orientation sessions and events for International Education Week
- Instilled a sense of teamwork on the admissions side of the office by researching ways to streamline the admission process, and then worked closely with all parties involved to foster effective communication
- Increased productivity without increasing the number of staff by updating office technology
- Increased campus outreach by training graduate departments about the international admissions process and the struggles of international students
- Increased community outreach by serving on an American Councils for International Education committee to select student scholarship recipients from Eastern Europe
- Created and presented cultural adjustment sessions for new students and groups visiting campus
Education
Master of Business Administration (MBA) -
University of Maryland Global Campus
Adelphi, MD12.2007
Bachelor of Arts - Political Science
Elizabethtown College
Elizabethtown, PA05.2004
Skills
- Strategic Planning & Enrollment Management
- Data-Driven Decision-Making
- Project Management & Change Leadership
- Digital Credentialing & Student Records Innovation
- Team Building & Organizational Leadership
- Public Speaking & Higher Education Thought Leadership
- Policy Development & Compliance
- Relationship Building
- Records management
- Enrollment forecasting
- Collaborative Problem-solving
- Excellent written and verbal communication skills
- Significant experience hiring, training, supervising and evaluating staff performance
Accomplishments
Successfully supported the implementation of an Student Information System (PeopleSoft), Document Management System (OnBase) and Customer Relationship Management tool (SalesForce).
Successfully lead cross functional teams to solve complex problems and
Partnered with Marketing to develop online content, student communications and appropriate branding when working with third parties
Built automation around our admissions process so that 70% of our applications do not require manual intervention.
In partner with Analytics, designed reporting to help manage daily operations and provide long term insights into how to prepare the budget, plan for staffing needs and bring transparency to the work being accomplished.
Developed new business models and operations as partnerships are forged with educational partners (community colleges, companies, business organizations),
Affiliations
- Governing Board Member, Trusted Learner Network (TLN), Arizona State University
- UMGC Representative, D.C. Consortium of Schools
- Member of national organizations such as AACRAO, UPCEA, 1EdTech
Certifications And Awards
- Project Management Professional (PMP), 01/01/25
- Parchment’s First Annual Awards of Excellence, 04/23/18
Publications And Thought Leadership
- What is the role of a registrar in AI adoption, https://evolllution.com/what-is-the-role-of-a-registrar-in-ai-adoption, 02/04/25
- The Registrar’s Office is a Service Office., https://www.insidehighered.com/quicktakes/2021/06/23/better-transcript-learners-and-employers-key-podcast, 06/23/21
- The evolution of Partnership agreements., https://www.insidehighered.com/opinion/blogs/beyond-transfer/2023/09/21/operationalizing-nontraditional-credit-partnerships, 09/21/23
- A Shift in Focus for Registrars to Address What is on the Higher Ed Horizon, 01/17/23
- A Guerrilla Guide to Comprehensive Learner Records, 08/08/22
- Chapter contribution to Beyond The College Transcript, Innovative Strategies for Assessing and Documenting Student Learning., 2019
- How one university is utilizing AACRAO’s professional competencies and proficiencies, https://www.aacrao.org/resources/newsletters-blogs/aacrao-connect/article/how-one-university-is-utilizing-aacrao-s-professional-competencies-and-proficiencies, 02/21/17
- The Key Podcast | Ep. 50: A Better ‘Transcript’ for Learners and Employers, https://www.insidehighered.com/audio/2021/06/22/ep-50-better-%E2%80%98transcript%E2%80%99-learners-and-employers, 06/22/21
- A New Learning Model Paired with a New Kind of Transcript – Digital Style, https://www.imsglobal.org/article/extendedtranscriptUMUCpilot, 04/01/17
Speaking Engagements
- Powering Microcredential Value & Trust, 04/01/24, AACRAO Annual Meeting, Columbus, OH
- Do Students Even Want This?, 03/01/24, 2024 1EdTech Conference, New Orleans, LA
- A Guerilla Guide to Comprehensive Learner Records, 03/01/23, 2024 1EdTech Conference, New Orleans, LA
- Registrar Brainstorming, Wrangling and Solutioning, 11/01/23, Convergence: Credential Innovation in Higher Education, Washington, DC
- Developing a CLR: Critical Insights from Alumni, Students & Employers, 03/01/22, 1EdTech Digital Credentials Conference, Atlanta, GA
- Imposter Syndrome, 05/01/20, Webinar, University of Maryland Global Campus
- Is it Armageddon? With New Technologies, What Will We Do in 10 Years?, 03/01/18, 2018 Annual AACRAO conference, Orlando, FL
- Creating Pathways for Success and Succession Through Staff Development: A Competency Based Model, 11/01/17, 2017 Annual AACRAO Strategic Enrollment Management conference, Phoenix, AZ
- Pedagogy to Practice: Creating a competency based professional development staff program, 09/01/17, CBExchange, Phoenix, AZ
- Using Tools and Apps to Creatively Collaborate, Communicate, and Connect, 07/01/17, 2017 AACRAO Tech Transfer Conference, New Orleans, LA
Academic Appointments
Adjunct Professor, University of Maryland Global Campus, 01/01/19, Present, Currently, I teach first-term experience courses to support student success and retention.
Certification
Project Management Professional (PMP) issued by the Project Management Institute (2025)
Timeline
Registrar & Associate Vice President
University of Maryland Global Campus (UMGC)
06.2021 - Current
Adjunct Professor
University of Maryland Global Campus
01.2019 - Current
Assistant Vice Provost, Data & Systems
University of Maryland Global Campus (UMGC)
09.2016 - 06.2021
Assistant Vice President, Student Initiatives & Planning
University of Maryland Global Campus (UMGC)
03.2015 - 09.2016
Director of Admissions
University of Maryland Global Campus (UMGC)
03.2011 - 03.2015
Assistant Director, Graduate Admissions and International Student Advising
University of Maryland University College
05.2009 - 03.2011
International Admissions Evaluator/Advisor
University of Maryland, College Park
03.2005 - 05.2009
Bachelor of Arts - Political Science
Elizabethtown College
Project Management Professional (PMP) issued by the Project Management Institute (2025)
Master of Business Administration (MBA) -
University of Maryland Global Campus
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