Iran Allen
Capitol Heights
Summary
Licensed CDL driver with every endorsement, including hazmat, a learner's passenger, and a school bus endorsement. Dynamic and results-driven professional with extensive experience at NLT Trucking, excelling in vehicle operation and customer service. Proven ability to enhance lot management efficiency and train new drivers in safe driving techniques. Recognized for strong communication skills and a commitment to safety, ensuring compliance with DOT regulations and fostering positive customer rapport.
Overview
14
14
years of professional experience
Work History
Driver/Lot Manager
NLT Trucking
Clinton
02.2011 - Current
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Managed daily lot operations, including opening and closing duties.
- Maintained accurate records of all vehicle movements in the lot.
- Provided guidance to new drivers regarding safe driving techniques, vehicle operation, and emergency procedures.
Education
CDL Program
Prince Georges Community College
Largo, MDSheet Metal/Architect
University of Maryland
College Park, MDBricklaying
Anne Arundel Community College
Arnold, MDSkills
- Vehicle operation
- Route planning
- Record keeping
- Team leadership
- Conflict resolution
- Attention to detail
- Communication skills
- Load monitoring
- Confidentiality
- Schedule management
- Safety procedures
- Customer service
- Lot management
- Employee training
- Time management
- Problem solving
- Adaptability
- Verbal and written communication
- Fuel efficiency
- Problem-solving
- Route determination
- Vehicle inspection
- DOT compliance
- Customer rapport
- Load securing
- Safe driving techniques
- Inclement weather driving
- Defensive driving
- Safety management
- Navigational systems and GPS
- CDL license
References
References available upon request.
Timeline
Driver/Lot Manager
NLT Trucking
02.2011 - Current
CDL Program
Prince Georges Community College
Sheet Metal/Architect
University of Maryland
Bricklaying
Anne Arundel Community College
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