Summary
Overview
Work History
Education
Skills
Quote
Award for superb customer service
Work Availability
Work Preference
Timeline
Hi, I’m

Irene Graziano

BALTIMORE
Irene Graziano

Summary

Results-driven professional combining exceptional project management expertise with strong communication skills. Consistently delivers high-quality outcomes in fast-paced environments by efficiently prioritizing multiple responsibilities. Recognized for identifying process improvements and proactively resolving challenges before they impact deadlines.

Demonstrates versatility across project coordination, strategic problem-solving, and team collaboration. Brings innovative perspectives while maintaining unwavering commitment to quality standards. Adapts quickly to changing priorities, learning new skills rapidly to meet evolving needs. Proven track record of reliability and goal achievement through excellent time management and analytical thinking, dedicated to enhancing team performance and contributing meaningfully to organizational growth.

Overview

16
years of professional experience

Work History

Kiddy Haven Childcare Center

Owner
10.2004 - 05.2017

Job overview

  • Consulted with 20 sets of parents/guardians to assess needs and propose optimal solutions for 20 children.
  • Cultivated and strengthened lasting relationships with each parent/guardians using strong issues in resolutions and dynamic communication skills that fostered lasting relationships through generations.
  • Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
  • Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
  • Communicated with local and state government agencies to maintain compliance with all regulations.

American Bankers Association

Admissions Assistant/Event Planner
07.2001 - 09.2004

Job overview

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  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed the filing system, entered data and completed other clerical tasks.
  • Liaised between American Bankers Associations and all 50 State Associations throughout the United States effecttively planned meetings with the FDIC, The FED, and The United States Treasury.
  • Managed event logistics and operations.
  • Developed detailed event reports, documenting all aspects of each event.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.

Education

Archbishop Spalding
Severn, MD

High School Diploma
05.1996

University Overview

Anne Arundel Community College
Arnold, MD

Bachelor of Arts from Criminology
05.2001

University Overview

  • Dean's List May 1997

University of Maryland, College Park
College Park, MD

Bachelor of Arts from Sociology And Criminology
05-2001

University Overview

Skills

  • Operational oversight for small enterprises
  • Strong communication skills
  • Coordination of administrative operations
  • Customer engagement through telemarketing
  • Data entry management
  • Sensitive information protection
  • Organizing effective meeting logistics
  • Systematic file arrangement
  • Planning and executing events
  • Experienced in numeric data processing
  • Meticulous attention to detail
  • Efficient data transcription
  • Document typing and formatting

Quote

"And those who were seen dancing were thought to be insane by those who could not hear the music.”
Friedrich Nietzsche

Award for superb customer service

Award for superb customer service
  • Earned an award in efficiency and accuracy with communication and delivering excellent customer service to clients
Availability
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Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteRemote

Important To Me

Personal development programsFlexible work hours

Timeline

Owner
Kiddy Haven Childcare Center
10.2004 - 05.2017
Admissions Assistant/Event Planner
American Bankers Association
07.2001 - 09.2004
Archbishop Spalding
High School Diploma
Anne Arundel Community College
Bachelor of Arts from Criminology
University of Maryland, College Park
Bachelor of Arts from Sociology And Criminology
Irene Graziano