Isaac Lawson
North East
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
FCA Internship
Fellowship Of Christian Athletes Leadership
05.2024 - Current
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.
- Managed social media accounts to boost company visibility, generating increased interest from prospective clients and customers.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Improved team performance by developing and implementing effective training programs.
Back of House Team Member
Chick-fil-A
09.2023 - Current
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Coordinated with kitchen staff, working hard to stay ahead of demand and exceed customer expectations.
- Maintained and sanitized service stations, prep areas, and countertops.
- Removed garbage, compost, and recycling, and placed in designated container areas.
Lifeguard
Great Wolf Lodge
05.2023 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Educated patrons on safety protocols and enforced safety rules.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Demonstrated rescue techniques and provided first aid in emergency situations.
- Responded to patron incidents in professional and timely manner.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
Online Personal Shopper
Walmart
06.2022 - 05.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Front of House Team Member
Chick-fil-A
11.2020 - 07.2021
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Education
Associate Degree In Nursing - Nursing
Salisbury University
Salisbury, MDDiploma -
Perryville High School
Perryville, MD06.2023
Skills
- Cash Register Operation
- Temperature Monitoring
- Decision-Making
- Quality Assessment
- Food Production
- Customer Engagement
- Team Collaboration
- CPR and First Aid
- Communication and people skills
- Problem-solving
- Endurance
- Physical speed and mental agility
- Calculating the contact zone
- Saving a person without rescue equipment
- Saving a person with rescue equipment
Timeline
FCA Internship
Fellowship Of Christian Athletes Leadership
05.2024 - Current
Back of House Team Member
Chick-fil-A
09.2023 - Current
Lifeguard
Great Wolf Lodge
05.2023 - Current
Online Personal Shopper
Walmart
06.2022 - 05.2023
Front of House Team Member
Chick-fil-A
11.2020 - 07.2021
Associate Degree In Nursing - Nursing
Salisbury University
Diploma -
Perryville High School
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