Isabella Adame
Waldorf
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
10
10
years of professional experience
Work History
Front End Associate
Walmart
02.2024 - Current
- Assisted customers with product inquiries and transactions, ensuring a positive shopping experience.
- Maintained cleanliness and organization of merchandise displays to enhance store presentation.
- Supported inventory management by restocking shelves and conducting product counts.
- Adapted quickly to new procedures and technologies for efficient service delivery.
- Handled cash register operations accurately, processing transactions with attention to detail.
Sales Associate
TJX
10.2023 - 02.2024
- Assisted customers in selecting merchandise, enhancing overall shopping experience.
- Maintained organized and visually appealing store displays to attract customer interest.
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to optimize inventory management and stock replenishment.
- Trained new associates on operational procedures and customer service standards.
- Managed returns, exchanges and refunds in accordance with store policy.
Leasing Assistant/Front Desk Receptionist
The Lodges at Rolla
08.2020 - 07.2023
- Managed tenant inquiries, ensuring timely responses and satisfaction.
- Assisted in lease administration, verifying compliance with regulations and policies.
- Coordinated property tours, showcasing amenities and fostering positive tenant relationships.
- Maintained accurate records in leasing software, enhancing data integrity and accessibility.
- Collaborated with maintenance teams to address tenant requests efficiently and effectively.
- Managed move-in/move-out processes efficiently by conducting inspections, coordinating cleaning services, and completing necessary paperwork in a timely manner.
- Distributed and followed up on tenant renewal notices.
Sales Associate
Lowes Home Improvment
05.2018 - 07.2020
- Provided product knowledge to customers, increasing confidence in purchasing decisions.
- Implemented effective merchandising strategies to drive sales growth within assigned department.
- Resolved customer inquiries and complaints promptly, ensuring satisfaction and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Crew Trainer
McDonald’s
04.2016 - 04.2018
- Trained new crew members on operational procedures and customer service standards.
- Ensured compliance with health and safety regulations during training sessions.
- Facilitated ongoing training programs to enhance team performance and efficiency.
- Developed training materials to improve onboarding processes for new hires.
Education
High School Diploma -
Bradwell Institute
Hinesville, GASkills
- Customer engagement
- Prioritization and scheduling
- Front-end efficiency improvement
- Inventory replenishment
- Effective verbal communication
- Multi-line telephone operation
- Customer/Client relations
- Follow-up coordination
- Telephone and email etiquette
- Property tours and inspections
Timeline
Front End Associate
Walmart
02.2024 - Current
Sales Associate
TJX
10.2023 - 02.2024
Leasing Assistant/Front Desk Receptionist
The Lodges at Rolla
08.2020 - 07.2023
Sales Associate
Lowes Home Improvment
05.2018 - 07.2020
Crew Trainer
McDonald’s
04.2016 - 04.2018
High School Diploma -
Bradwell Institute