Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabella Bowden

Berlin,MD

Summary

Dedicated Medical Assistant with extensive experience at Peninsula Plastic Surgery, excelling in patient-focused care and clinical documentation. Proven ability to streamline operations and enhance patient satisfaction through effective communication and HIPAA compliance. Skilled in vital sign monitoring and procedure assistance, fostering trust and quality care in a fast-paced environment.

Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.

Overview

3
3
years of professional experience

Work History

Medical Assistant

Peninsula Plastic Surgery
09.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
  • Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared lab specimens for diagnostic evaluation.

Cashier

Ocean City Fishing Center
06.2022 - 10.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

High School Diploma -

Stephen Decatur High School
Berlin, MD
05-2025

Some College (No Degree) - Animal And Plant Science

Worcester Technical High School
Newark, MD

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital sign monitoring
  • Direct patient care
  • Clinical documentation
  • Patient-focused care
  • Data entry
  • Reliable team player
  • Procedure assistance
  • Electronic health records
  • Electronic medical records
  • Patient assessments
  • Sterilization techniques

Timeline

Medical Assistant

Peninsula Plastic Surgery
09.2024 - Current

Cashier

Ocean City Fishing Center
06.2022 - 10.2024

Some College (No Degree) - Animal And Plant Science

Worcester Technical High School

High School Diploma -

Stephen Decatur High School

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Isabella Bowden