Isabella patla
Annapolis
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Attain ABA
01.2025 - Current
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and error correction.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
Server
California Pizza Kitchen
01.2022 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Recruiter
Home Genius Exteriors
05.2023 - 02.2024
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
Medical Records Clerk
Chesapeake Eye Care
02.2021 - 10.2023
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Processed medical records requests from outside providers according to facility, state, and federal law.
Education
Associate of Science - Nursing
Anne Arundel Community College
Arnold, MD05-2027
Skills
- Applied behavior analysis
- Strong work ethic
- Candidate screening
- HIPAA compliance
Certification
- Registered Behavior Technician (RBT) - Behavior Analyst Certification Board.
Timeline
Registered Behavior Technician
Attain ABA
01.2025 - Current
Recruiter
Home Genius Exteriors
05.2023 - 02.2024
Server
California Pizza Kitchen
01.2022 - 09.2024
Medical Records Clerk
Chesapeake Eye Care
02.2021 - 10.2023
Associate of Science - Nursing
Anne Arundel Community College
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