Summary
Overview
Work History
Education
Skills
Education and Training
Interests
Timeline
Generic

Isabella Rivera

Abingdon

Summary

Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.

Overview

3
3
years of professional experience

Work History

Cashier/Barista

Panera Bread
10.2024 - Current
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Helped with purchases and signed customers up for rewards program.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Followed company security procedures for handling large sums of money.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Stocked shelves with merchandise when needed.
  • Welcomed customers, offering assistance to help find store items.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Helped customers find specific products, answered questions, and offered product advice.

Florist

Washday Floral
01.2023 - 02.2024
  • Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
  • Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
  • Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.

Retail Sales Associate

Kohl's
11.2022 - 01.2023
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.
  • Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
  • Organized displays to attract customers and promote sales.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Operated point-of-sale systems accurately to process payments from customers.
  • Handled returns and exchanges according to company policies.
  • Greeted customers to determine wants or needs.
  • Offered suggestions for additional items that may be of interest to customers.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.
  • Greeted customers upon entering the store and provided assistance.

Education

GED -

Homeschool
02-2025

Skills

  • Product restocking
  • Drawer balancing
  • Returns processing
  • Training and onboarding
  • Payment collection
  • Written and verbal communication
  • Online orders preparation
  • Reliability and punctuality
  • Attention to detail
  • Currency counting
  • Hospitality and accommodation
  • Cash handling

Education and Training

true

Interests

  • Crafting and DIY Projects
  • Music
  • Participate in local theater productions, enhancing my public speaking and teamwork skills
  • Interior Design
  • Dance
  • Fashion
  • Participating in cultural exchange programs and homestays
  • Food Tourism
  • Backpacking and Hiking
  • Historical Exploration
  • Youth Development Programs
  • Homelessness Outreach
  • Baking
  • Learning new cooking techniques and expanding my culinary skills
  • Growing herbs, vegetables, or fruits in home gardens

Timeline

Cashier/Barista

Panera Bread
10.2024 - Current

Florist

Washday Floral
01.2023 - 02.2024

Retail Sales Associate

Kohl's
11.2022 - 01.2023

GED -

Homeschool

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Isabella Rivera