Ishara Dharmarathne
Bethesda
Summary
Experienced IT Officer skilled in network management, IT support, and multimedia services. Committed to ensuring reliable connectivity and operational efficiency through effective problem-solving and communication. Additionally, a good driving record for 3 years with zero tickets in the US and more than 10 years of good driving experience in Sri Lanka.
Overview
18
18
years of professional experience
Work History
IT Officer
Embassy Of Sri Lanka
Washington
08.2023 - Current
- Distributing official communications between the Ministry of Foreign Affairs and the Embassy.
- Oversaw Embassy IT network and components, ensuring reliable connectivity and security.
- Provided IT support services, facilitating smooth operational processes at the embassy.
- Handling the Embassy website and social media platforms.
- Providing audio and visual services for events organized by the Embassy.
- Capturing and editing photos and videos for embassy events.
- Provided driving services to the Embassy within the DMV area.
ICT Assistant
Ministry of Foreign Affairs, Colombo, Sri Lanka
01.2019 - 08.2023
- Managed IT network infrastructure to ensure reliable connectivity and performance.
- Troubleshot network and IT components to maintain system functionality and support users.
- Coordinated and hosted virtual diplomatic and local meetings to facilitate collaboration.
- Administered the Ministry's email accounts to ensure secure and efficient communication.
ICT Assistant
Department of Registration of Persons
Colombo
05.2008 - 12.2018
- Troubleshoot IT issues to ensure the smooth operation of Department systems.
- Assisted in connecting islandwide divisional secretariat sub-offices to the department system through VPN.
- Entered user data into the department system to maintain accurate records.
Education
Diploma - Computer Graphic Design
Teleview Technical Academy
Sri Lanka06-2007
National Certificate - Information And Communication Technology
Technical College
Maradana, Sri Lanka06-2005
Diploma - Computer Science
IDM
Gampaha, Sri Lanka05-2004
Skills
- IT support services
- Network administration
- Email system administration
- Audiovisual production
- IT procurement
- Problem solving
- Adaptability
- Team collaboration
- Protocol assistance
- Good Driving skills in the US
Languages
English
Full Professional
Timeline
IT Officer
Embassy Of Sri Lanka
08.2023 - Current
ICT Assistant
Ministry of Foreign Affairs, Colombo, Sri Lanka
01.2019 - 08.2023
ICT Assistant
Department of Registration of Persons
05.2008 - 12.2018
Diploma - Computer Graphic Design
Teleview Technical Academy
National Certificate - Information And Communication Technology
Technical College
Diploma - Computer Science
IDM