Due to working in several different industries, I have developed the ability to handle confidential information, attention to detail, and strong organizational skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Train Conductor
CSX Transportation Inc.
Baltimore
05.2023 - 05.2025
Operated trains safely along designated routes for CSX Transportation.
Managed train movements remotely to ensure timely and safe transit.
Managed train schedules, coordinating with dispatch to ensure timely operations.
Supervised onboard operations to maintain order and ensure safety.
Conducted pre-departure inspections to ensure equipment readiness and safety compliance.
Monitored track signals and responded promptly to operational changes or emergencies.
Built and organized trains for efficient transportation, improving on-time deliveries.
Fuel Farm Operator
Menzies Aviation
Hanover
05.2019 - 05.2023
Coordinate fuel delivery with Colonial Pipeline to ensure timely supply
Perform daily tests on fuel quality
Perform safety checks on the facility and equipment
Received recognition as Employee of the Year for outstanding performance in 2021.
Customer Service Representative/ Service Agent
Next Car Rental
Hanover
02.2018 - 05.2019
Provided customer service to enhance client satisfaction
Closed out rental contracts ensuring accuracy and customer satisfaction
Recognized as employee of the month three times for outstanding performance
Repossessed vehicles according to company policy
Cleaned vehicles to meet company standards
Assistant Program Manager
Typical Life Corporation
York
01.2014 - 08.2016
Coordinated program schedules and managed timelines to enhance initiative delivery.
Developed training materials for new staff and volunteers to facilitate effective onboarding.
Facilitated communication between team members and external stakeholders.
Administered medications and managed finances to ensure residents' well-being.
Intern
York Revolution
York
01.2010 - 08.2010
Worked full-time during eight-month period for the York Revolution minor league baseball team
Recorded game stats, arranged marketing tables, updated event details, and delivered tickets and schedules throughout the year
Managed inventory, facilitated online chat, played music, and uploaded visuals to video board during game days
Contributed to York Revolution's victory in 2010 Atlantic League Championship by supporting team efforts
Education
Business Law - Associates
Community College of Baltimore County
Baltimore, MD
Skills
Train operations
Railroad safety
Logistics management
Safety protocols
Forklift operation
Cargo handling
Office administration
Office management
Administrative experience
Customer service
Microsoft Office
Microsoft Outlook
Microsoft Word
Microsoft Powerpoint
Google Docs
Windows
Computer operations
Computer skills
Computer usage
Computer Proficiency
Software troubleshooting
Python
Analysis skills
Data entry
Basic math
Power tools
Hand tools
Commercial construction
IT
Information Security
Supervision
Conflict Management
Writing
Customer Relations
Writing
Customer Relations
Certification
Driver's License
Additional Information
Authorized to work in the US for any employer, Extremely organized, Team liaison, Microsoft Office, Team leadership, File/records maintenance, Quick learner, Computer proficient, Conflict resolution, Strong verbal communication