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Work history
Education
Skills
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Timeline
Iulia Coșneanu
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Overview
6
6
years of professional experience
Work history
Recruitment specialist
Kivork
10.2022 - Current
Enhanced employer branding by maintaining consistent communication throughout the recruitment process.
Developed strong relationships with hiring managers to understand their recruiting needs.
Collaborated closely with department heads to identify staffing needs and ensure timely hires.
Screened potential candidates using pre-employment testing methods for better hiring decisions.
Conducted initial interviews with prospective employees, ensuring alignment with company values.
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Executive assistant
Kivork
05.2021 - 10.2021
Streamlined administrative processes to increase efficiency at work.
Assisted in decision-making processes by conducting comprehensive research.
Managed documentation and scheduled meetings.
Handled queries from clients professionally enhancing company's reputation.
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Customer service representative
Kivork
06.2019 - 05.2021
Offered technical support, leading to enhanced user experience.
Enhanced communication channels through regular updates on company policies and promotions.
Improved customer satisfaction by effectively handling complaints and inquiries.
Handled returns and exchanges efficiently maintaining high levels of customer satisfaction.
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Quality assurance specialist
Kivork
06.2019 - 12.2019
Listened to calls, checked emails to ensure the agents were following the internal rules.
Sent feedback, warnings, and penalization emails to the agents.
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Education
Bachelor of Business Administration -
Universitatea de Stat din Moldova
09.2018 - /2022
Skills
Strong communication skills
Attentive to details
Team-player
Responsible
Languages
Romanian
Native
English
Upper intermediate
Russian
Advanced
Timeline
Recruitment specialist
Kivork
10.2022 - Current
Executive assistant
Kivork
05.2021 - 10.2021
Customer service representative
Kivork
06.2019 - 05.2021
Quality assurance specialist
Kivork
06.2019 - 12.2019
Bachelor of Business Administration -
Universitatea de Stat din Moldova
09.2018 - /2022